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All 88 Gatlinburg hotels

Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

3.0 of 5
705 Cherokee Orchard Rd, Gatlinburg, TN 37738
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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Ranked #13 of 88 hotels in Gatlinburg
Most recent review
5 of 5 stars Reviewed 18 June 2013
lovetotravel1474 Greenwood, Indiana
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1,006 reviews from our community

Traveller rating
    467
    278
    113
    84
    64
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Families
412
 
Couples
286
 
Solo
12
 
Business
78
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Greenwood, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 18 June 2013 NEW

Everything was fantastic, from check-in to departure. Location is perfect, wonderful views and away from the noise and congestion of downtown. Easily accessible and trolley comes on regular basis to take you everywhere, so convenient. Absolutely loved the bed, pillows and linens. What an amazing value for such a beautiful hotel, would highly recommend.

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Columbus, GA., United States
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

Great value and location. The pool was Awesome to my son, he would've stayed at the pool the whole trip. They have the largest indoor water slide in Gatlinburg. The shuttle into town stops at the hotel every 15 minutes. GREAT all around.

Review collected in partnership with DoubleTree by Hilton

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Evansville, Indiana, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

My family and I really enjoyed this beautiful hotel. It was very clean, had a great pool area, and wonderful views of the mountains. The front desk / check in staff were not very friendly but everyone else in the hotel made up for their rudeness. The restaurant had excellent food. The service of all the restaurant / bar employees... More

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1 review
5 of 5 stars Reviewed 13 June 2013 NEW

We absolutely love staying at the Park Vista. This was our first time staying and we had a great time.The city & mountain view are both breath taking. The staff was very friendly and helpful. Love, Love that the trolley will pick you up at the front door!! The indoor swimming pool is great for the kids!! The rooms were... More

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Gainesville, GA
Top Contributor
113 reviews 113 reviews
84 hotel reviews
Reviews in 69 cities Reviews in 69 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 12 June 2013

This is a former Sheraton and sits way on top of a hill. You will either drive to dinner and suffer parking, eat at the hotel, or take a trolley (Every 30 minutes) or go hungry. No one I know can hike to the hotel from the parkway. Checkin was fast and efficient. They do honor Hilton Hhonors programs

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Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review
13 June 2013

Thak you for your response. We appreicate the feedback. We are our own piece of the smokies where we are located and I'm sorry you had a problem with transportation while you were with us. Thank you again for the response. More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 12 June 2013 via mobile

My husband and I love Gatlinburg, we have stayed in at least 7 of the hotels downtown, the Park Vista is by far the worst. I have never been so enraged by the way a manager has treated me. We checked in 10 minutes ago and I'm already writing this review and I literally never right reviews. So you know... More

Was this review helpful? Yes 3
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review
13 June 2013

Thank you for your response. I apologize for the problem with your reservation. I apologize if you felt that I was rude to you in any way. That was not my intention, I was only trying to explain how your reservation was booked which was in our standard guest rooms. I hope you did enjoy your stay with us. More

Mason, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 June 2013

Nice place with friendly staff and great views. Pool is great for kids of all ages, ... with water slides. Between the fresh mountain air and the extremely comfortable beds you'll want to snug in!! Only down side is that this hotel is built on a ridge of a mountain and during busy times you may have to walk a... More

Review collected in partnership with DoubleTree by Hilton

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Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review
13 June 2013

Thank you so much for your review. We appreciate it. We agree our beds are some of the comfiest!! Thank you again. More

Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 June 2013

Hotel was very nice and tastefully decorated. Rooms were clean and charming. Beds comfy. Got a mountain view room. View was awesome! Soaps and shampoos were nice. All public areas clean and very nice. Lounge was great. Plenty of comfy seating in lobby areas. Ate dinner at restaruant once. It was very good.- but not outstanding. It was pricey, but... More

Was this review helpful? Yes 2
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review
13 June 2013

Thank you for your response. We're so glad you enjoyed your stay. I'm so sorry that you encountered a problem with the maintenance of your guest room. We look forward to your next visit with us. More

Crossville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 June 2013

Great location. The staff is very helpful and take the time to direct you around. The rooms are very clean and comfortable. The best thing about this hotel is the pool. Indoors and with two water slides. The kids loved it, and didn't want to leave...could have made that a vacation in it's self. Room service was prompt and the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review
13 June 2013

Thank you for your response, we're so glad your family enjoyed their stay with us. We agree our pizza is a hidden gem that we have here on property. We can't wait until your next stay with us when you are back in the area. Thank you again. More

Florida City, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 June 2013

Overall I enjoyed my stay except for a few minor grievances. The view from our room on the 14th floor was gorgeous! I took many photos during different times of day. The room was very clean, the LCD TVs are huge (with HD channels), and the beds are pretty comfy. The food in the hotel restaurant was mediocre - it... More

Was this review helpful? Yes 2
See 2 more reviews by oakblue for Gatlinburg
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review
13 June 2013

Thank you for your response, we appreciate the feedback. I'm so sorry you had a problem with elevator noise in the hotel. I hope this will not deter you from coming back and seeing us again. We're so glad you were able to take lots of pictures from our guestrooms on your vacation. Thank you again. More

 
 
 
 
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Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Also Known As:
Park Vista Resort
Park Vista Hotel
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista
Park Vista Hotel Tenn
Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Gatlinburg
#5 Romantic Hotels in Gatlinburg
#10 Family Hotels in Gatlinburg
Price range (per night): $112 - $233
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 
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