I stayed in a newly acquired cabin called City Lights, and it was exactly as it looked in the pictures: Beautiful! But what impressed me the most was the customer service. I arrived late, in the dark -- and boy, is it dark up here! With the winding, unfamiliar roads, I had trouble finding the chalet, so I called the... More

We come to Gatlinburg and Pigeon Forge Area at least once a year with our Children and Grandchildren . We have stayed in several different gorgeous cabins and stayed with 3 different companies. We really really like Stony brook and the people there. They treat you like family from the time you walk in the front doors. The cabin was... More

We booked the Bear Paws cabin for 4 nights and were unfortunately called back home due to a family emergency. We only stayed 1 night and were checked out by 11:00 on Saturday morning, which left 3 more nights. The office would not afford us a partial refund, but said they would credit us a free night. I do understand... More

I've rented twice from Stony Brook and the staff was very friendly and helpful. The cabins are by far the CLEANEST you will find. You do a pay a cleaning fee but its well worth it. Nothing ruins a vacation faster than a dirty cabin. No dirt in these! The cabins are modern and gorgeous, the pictures do not do... More

My wife and I stayed for a week over the new year. GREAT PLACE! The stairs are a challenge but the view is so worth it. From the front porch / hot tub looking South, you can see straight into The Great Smokey Mountains National Park. Just 2 miles of the beaten path and a hard squint to see another... More

We had been planning a 5 night mountain cabin stay and choose the " Honey Bear" cabin, which is a pet friendly cabin. A portion of the cabin, the bedroom, which had a nice Temperpedic King sized bed ( which we never stayed in), had something in the cabin to which I had an allergic asthmatic reaction. After moving all... More

I booked a cabin through Stoney Brook and they really suggested Clear View, it was pet friendly. A 3/2 cabin with another bed in the game room. The great room was wonderful with the open beams. I recommend this cabin highly and would love to stay again. Ammenities that it held for me were. Wireless Internet. Pet Friendly Cable hot... More

For couples I recommend Abigail's Haven cabin. It is beautifully decorated and is surrounded by the quietness of the mountains. I also loved where our cabin was located; in between both Gatlinburg and Pigeon Forge. Ofcourse we enjoyed seeing all the sights and the attractions, but it was very relaxing to come back to the cabin and enjoy either a... More

Family three day trip which we rented two cabins.We called the day before arrival and told them we would have a late arrival they said no problem and told us where our key and information would be.Guess what no key or information! So we call the emergency number and after about 30 to 40 minutes with 8 people four of... More