First off, there are sketchy immigrants at the store next door who stare at the hotel that's not kid friendly. There are no curtains on the windows so bring those too and no phone so hope you have a cell to call 911 when the immigrants come after you. They only give you one towel to use and nobody is... More

We've been staying here for family vacation every year for over 10 years now. The rooms are nice and clean and while it's not a 5 star ultra modern hotel, it's perfect for a good stay on a family budget in the Smokies. The Hotel is tucked back on Baskins Creek Road and is in a very quiet and less... More

Stayed for a few days in one of the cabins and it was great! Very rustic, homey feel to it. Lots of room for us and the kids and all of our stuff. Kitchen was a plus, so we didn't have to eat out all the time. Easy walk from the cabin to the Parkway, too. Next time we're in... More

Rooms are decorated like cabins on the inside. Great prices. Off beating path, but close enough to walk to town. I'll never stay anywhere else!!!

Horrific Service! This was our 1st time to Gatlinburg and wished we stayed somewhere else. I saw the ad for this hotel through Gatlinburg.com. The pictures on the website were nice and the reviews sounded ok. However, when I tried to reserve online, the site wouldn't let me. When I tried to call, there was no answer and was surprised... More

We just arrived home today and I must say we had a great time staying in this hotel. We walked everywhere, except when our 7 year old had a hissy to ride the trolley just once!! It was in walking distance to downtown, clean, very comfy beds, and the decor was beautiful!! The we stayed in the family suite and... More

The Smoky Pines Motel has been recently renovated and is absolutely adorable. The new owners spared no expense on the decor and bedding! The mattress and pillows were the softest ever. The only disappointment was the bathroom. Overall they were clean but the amount of caulking used to level the comode and to correct the bath drain was very disappointing.... More

wife and i we looking for a mom and pop place,drove by and looks made us stop in. checked out a room found what we liked and stayed the night. old style pine wood walls, newly painted, new carpet, great water pressure, plenty of hot water, in room fridge. felt welcome from the time we arrived to when we left.... More

This hotel sounded really good at first. When we got there to check in there was nobody at the front desk we had to call the number of the motel. They had left the key cards on the desk. When we got into our room it was not clean at all,green food left in the fridge,dirty bathroom,no soap,no washcloths and... More