Awful customer service. Dirty room. Uncontrollable guests that front desk would not enforce hotel rules after repeated calls & visits to front desk after 11pm. For the price of the room it wasn't worth it as far as dirt & staff. Location is great, i guess that's why they get away with it.

Stayed here for 6 nights in May 2012. Room was neat and orderly and just right for my daughter and I. The hotel clerk, Wendy, who was there when we checked in was a delight. She called from the front desk within minutes of our entering our room to make sure things were to our satisfaction. She also was extremly... More

My fiancé and I were a little nervous about the stay at the hotel from the other reviews that were read, but to our surprise it was a very nice hotel, especially for the price. It was in a GREAT location and the front desk service was very nice and informative of nearby attractions.

Stayed here for a week. Was very close to downtown. Needs major renovation. Stains on carpet. No counter space at sink. Difficult to sit at table. Very small bathroom. No counter space in bathroom. Very limited breakfast. Raisin Bran, Fruit Loops, or instant oatmeal, apples, oranges, donuts. Coffee was bad. Would not stay here if we come back to the... More

We took a last minute trip to Gatlinburg ona budget and this was the perfect place to stay. Room was clean and had nice updated furniture. Maid service was efficient daily. They have an indoor pool and a patio overlooking the parkway and also a very large rooftop patio outside of the indoor pool with tables. Nice area for families,... More

My wife and I and our young son stayed at this motel for 3 nights , I was attending a convention at the convention center for 3 days . So while I was gone my wife and child spent some time at this property . The room we stayed in wasnt the normal size room it was so small. There... More

It's not the fanciest hotel but it's a good price and I didn't observe anything too bad, just needs some remodeling. The front lobby is comfy, there is a flat screen and a fireplace. The breakfast is pretty good for a days inn. Nothing hot of course, but it seemed fresh. I noticed they brought in krispy creme doughnuts. The... More

This hotel is in a great location - - only a 4-5 minute walk to the main strip.They offer a breakfast.. They had a very nice indoor pool.A very friendly and knowledgeable staff, super helpful with great area knowledge.This is almost to the national park and a great location. Great place, we will be back.

We stay in this Daysinn and Suites Downtown during spring break 2012,It exceeded our expectations. It is very clean, staff is friendly and the breakfast is good.The hotel is within walking distance of everything in downtown Gatlinburg or there is a trolly stop right by the hotel if you want to take advantage of that.The view out the window was... More