Very good service from front desk team. Good breakfast. Walking distance to 5th Avenue in Brooklyn with plenty of good restaurants (Pure Bistro, Cyprus,...). 15' walk to subway to Manhattan, 20' walk to Brooklyn Bridge.

Room on ground floor was clean and tidy ,staff were helpful and breakfast was good as is most holiday inns plenty of good restaurant within walking distance felt safe walking back to hotel .paid 20 dollars to get to cruise terminal

The location of this place isn't so bad, given if you want to be close to Manhattan and Brooklyn. I went for a business trip and found it very close to the Union St. subway stop and a few blocks from pretty good restaurants, etc. The breakfast was also pretty decent for a budget hotel, with hot and cold items,... More

The hotel is locate in a kind of weird neighborhood ....nothing like in the pictures that's a completely different hotel.... Front desk ok....charge incidentals with out your permission .... At the check out moment they charge your cc with no chance to change method of payment ... Housekeeping start knocking your door @ 8 or 9 am no matter if... More

I stayed at the Holiday Inn Express for a business trip this week. I was not expecting much but the Hotel was not only clean and updated, the breakfast was not bad at all. The best part is the staff. Every person that works the front desk was so pleasant and helpful. I am so impressed with the service they... More

the hotel is set in what I would describe as a lower income area graphite everywhere, bars on windows, etc etc. There was no pool and no fitness center within the hotel. When I checked in, I received a hidden $26.00 parking fee that I did not see advertised when I booked online through Priceline. There were restaurants that you... More

Incident happened on 22nd May, 2013. My car key and the chargers of my electronic items were stolen in my room. I kept all these items in the drawer NOT an open area. Means someone has the key / card to go into my room to steal things without breaking the lock. I reported the incident to the hotel manager... More

Every hotel has it's ups and downs, but how the front desk handles it, makes or breaks it for me. Karriss and Terrence are pleasant and professional solution providers when "issues" come up. Thanks for your expediency and over the top helpfulness.

We stayed three nights in May, found the staff enthusiastic and cheerful. Everything worked and was clean. Breakfast unusually good for a midrange chain hotel. Nice strolling nearby for the energetic: Carroll Gardens and Park Slope, with nice little restaurants and bars. Don't miss the odd but earnest little gallery/museum Proteus Gowanus at 3rd and Union.