Had reservation at Union Hotel through booking.com, have records. On arrival they claimed plumbing problem and turned me away while 2 other customers were given rooms while I was right there! Was credited, told I could have another room at another hotel farther away but would have to pay for taxi and new hotel and get re-imbursed from Union Hotel... More

I have stayed in Brooklyn last month of April for a couple of days. Since I have been several times to NY and have always stayed in Manhattan, thought that staying in Brooklyn could be cool and not so far from Manhattan...The price and the offer I found related to this Hotel were very convenient and these made it an... More

I have always said that if a place is clean, I could stay there. Union Hotel might change my mind, the bathroom was clean, the front desk ok, but never have I been to a hotel where the coils in the mattress were coming through! I finally took the duvet and slept on top of it. Management moved me the... More

Filthy, freezing TINY room with two twin beds and nothing else for $149 a night...REALLY?! Bathroom was slimy, carpets were not vacuumed, walls had smudges like someone had been walking on them. Management refused to refund second night even though WE refused to stay after finding someone else's hair between the comforter & top sheet, and slept in our clothes.... More

Super friendly and helpful staff! Great rooms and location! A gem!

Desk clerk, Igor, robbed us of $149. Igor charged us for an extra night that we did not stay. Igor would not let us speak to management, he kept lying and telling us that he didnt know how to get in touch with his boss. Finally we had to call the NYC police because Igor, desk clerk, refused to refund... More

I stayed there 7 nights, it is a very nice and clean budget hotel with nice and cheerful staff. Complimentary breakfast in the close restaurant was delicious. It takes 30minutes to be at Time Square with no train changes, direct line.

I recently visited Brookly with my daughter and we stayed at the Union for two nights. The location was perfect and the room was clean and pleasant. After I left she decided to stay on and visit with friends, staying at the Union for and additional 4 nights. We are both recommending it to all of our friends and acquaintances... More

My college-aged daughter just spent seven nights here and absolutely loved the Union Hotel. Said that she will not consider staying anywhere else whenever she is in NYC. Said her room, although it was extremely small, was very clean. And "if you look a certain way, you can actually see a bit of the sky from the small window." Boutique... More