I was fortunate enough to enjoy a stay amongst the most polite and courteous staff. Melinda, the General Manager greeted with a smile as soon as I arrived and Chris, the Sales Manager came out to introduce herself and thank me for staying with them. I was planning on visiting some clients in their local market and Chris was kind... More

You pay for a room, thats it. Service is little to non-existent. You get what you pay for (~$55). First room smelled weird but they moved us to another room down the hall. They said it was because the carpet was new and it was the smell of the glue... I don't think I wanna be smelling commercial grade glue... More

Have stayed there before for a total of ten nights. Rooms are clean ( for pet friendly rooms, which sometimes can be a interesting experience by sight and smell). It is up against a business park, which means at night the area is mostly quiet and a good area for walking pets. The breakfast is reasonably good, although on the... More

I had to make an emergancy trip to vancouver this week for a friend that was in the hospital and they recommended the Phoenix Inn. I was very happy during my stay. The hotel is a little older but they make up for it with there staff. Kitty and the Tall guy at the desk (can't remember his name) were... More

This hotel is in a good location. The rooms were clean and it was quiet. And the breakfast wasn’t too bad either. But my horrible experience ruined what would otherwise have been a pleasant stay. Do Not leave anything of any value in your room. We checked in on Fri 4/20 and checked out the next day, Sat 4/21. I... More

We have stayed at this hotel just off Mill Plain many times and have always been happy. This time was a last minute emergency booking for a Friday/Sat stay after my husband had surgery. Although the hotel was very full, we were given the last spa suite at a discounted rate because it was the last pet friendly room available.... More

Stayed 3 nights over spring break and found the place very busy and full of kids, some running up and down the 3rd floor hallways well after 11pm. Breakfast was ok, but the staff couldn't come close to keeping up with the demand----most items were out often and not replenished in quite some time. This place is ok but it... More

We stayed here one night. We found the room clean and spacious and the bed comfortable. The complimentary breakfast was a cut above the usual, with three hot items. The breakfast room attendant was helpful, friendly and courteous, as were the staff members at the front desk. There is a cafeteria across the street with a good range of items... More

Hotel was a little dated, rooms only had 19 inch TV. Pool area was ok but no hot water in the pool shower. They were also always out of pool towels. Breakfast was good, the selection was actually above average each day. Hot food could have been kept hotter. Front desk was very friendly & easy to work with. Not... More