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Comfort Inn & Suites Vancouver

2.0 of 5
401 East 13th Street, Vancouver, WA 98660
Hotel amenities
Comfort Inn & Suites Vancouver
Ranked #17 of 26 hotels in Vancouver
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65 reviews from our community

    Trip type
Traveller rating
    15
    28
    8
    9
    5
Date Rating
Deer Park, Washington
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 12 May 2013 NEW

I stayed here on business, and rather unbelievably, I my flight got me in very early indeed. So I called the hotel to ask for an early check-in, which they were able to happily accommodate for me. Whether it's because I was early or perhaps all the rooms are like this, my room was very cramped. So much so that... More

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Cottage Grove, Oregon
1 review
4 of 5 stars Reviewed 29 April 2013

We were in Vancouver for a trade show. We had a comfortable room with fridge and microwave. Because we came in by train, the hotel's shuttle helped us get back and forth to the convention. The breakfast buffet was ample and the staff very considerate.

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Grandview, Washington
Top Contributor
68 reviews 68 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 16 April 2013

This was our first time staying at this property. We stayed for one night to attend a meeting at a nearby location. The property is clean. The rooms are quiet. We stayed in a King room, but it was tight. The only chair was the one at the desk. When you pulled it out from the desk, you had no... More

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See 2 more reviews by I82X73 for Vancouver
JoeJohns, General Manager at Comfort Inn & Suites Vancouver, responded to this review
17 April 2013

Hello I82X73, I appreciate this review very much and thank you for choosing our hotel. Comments like these are fantastic as they show us both what we are doing great and where we should improve. I remember your stay and remember the issue about the Ironing board. The guest service agent that was on duty was one of our newest... More

The NW
Top Contributor
102 reviews 102 reviews
28 hotel reviews
Reviews in 42 cities Reviews in 42 cities
141 helpful votes 141 helpful votes
2 of 5 stars Reviewed 15 April 2013

I was going to title this "You get what you pay for." but then I stayed in another hotel for the same price, that was much nicer, in the same general area. -The entire building is tired looking. It does look like some remodeling has taken place, but slapping new wallpaper and paint on and old skeleton doesn't make for... More

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JoeJohns, General Manager at Comfort Inn & Suites Vancouver, responded to this review
17 April 2013

Hello NWTravelingFam, I thank you for your review of our hotel, however I am a little taken aback as we just completed a complete our full remodel just 3 years ago with new flooring, furniture, tiles and much more. I would almost want to confirm that the correct property was reviewed here. However, I am going to take these points... More

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Tri-Cities, WA
1 review
3 of 5 stars Reviewed 7 April 2013

My husband & I have been staying at this place for 4 years at least 2 times a year, it's a little on the old side & could use some up grades but it's in a great location for what we are in the area for, has many good resturants with in walking distance plus convenience to the freeway. Our... More

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JoeJohns, General Manager at Comfort Inn & Suites Vancouver, responded to this review
17 April 2013

Hello FayL189, It was a pleasure having you again and I thank you for your review! I want you to know that I take comments like these very seriously when it comes to the cleanliness of my rooms. I want you to know that I will be looking into this and making it a priority to make sure this does... More

Renton, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 March 2013

This is my first review of a hotel, because its the first time I've felt my opinion would help others. The hotel was fine in all other respects but the scented air fresheners or cleaning products used at this hotel are over the top smelly. Walking through the hall to my room made my throat start to close up. The... More

Was this review helpful? Yes 1
JoeJohns, General Manager at Comfort Inn & Suites Vancouver, responded to this review
17 April 2013

Hello LBM_715, Thank you for posting your review of our hotel. I did some research into the issue with the air freshner in our hallways. It looks like we had our airfreshners refilled the week of the 10th. That would be the cause for the over whelming scent from the newly replenished air freshenr dispensers. I did call our vendor... More

Graham, Washington
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 February 2013

Nice value hotel with in room large refrigerator and microwave. Good breakfast included with the room price, scramble eggs, bacon, etc. Convenient to freeway with close proximity to Vancouver convention center, Jantzen Beach, Portland. Also many good resturants within walking distance.

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JoeJohns, General Manager at Comfort Inn & Suites Vancouver, responded to this review
8 March 2013

Hello Foxtails, I apologize for the lateness of my reply, but I wanted to thank you for choosing to stay at our hotel and for the kind words. I am very pleased to see that you had a pleasant stay and we look forward to seeing you again in the future! Best Regards, Joe Johnson General Manager More

Liberty Lake, Washington, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 February 2013

The breakfast was just okay but they didn't have many choices. Plus the so called business center was only one computer that was extremely hard to get access to but the front desk person was extremely helpful in sorting that issue out.The rooms were also really great.

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JoeJohns, General Manager at Comfort Inn & Suites Vancouver, responded to this review
21 February 2013

Hello Joshua R , Thanks you for taking the time to write a Review about your stay. I'm not 100% sure this is for this hotel, but I wanted to make sure to respond to you at least. Our Business center is a Multi Computer station which is very easy to access right up the ramp from the front lobby.... More

Puyallup, Washington
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 December 2012

No problems at all, Just quiet and clean. It's real easy for on / off freeway access. Very close to Portland Oregon, shopping, convention center, race tracks ect. Lots of local shopping and restaurants in Washington and Oregon.

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JoeJohns, General Manager at Comfort Inn & Suites Vancouver, responded to this review
12 December 2012

Good Afternoon B J! Sorry for the late response, but I wanted to thank you for taking the time to leave these kind words. I am pleased to see that you enjoyed your stay and thank you for the review again. We look forward to seeing you again if you are ever in the area! Happy Holidays! Joe Johnson General... More

Depoe Bay, Oregon
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 November 2012

The Vancouver Washington property in question has been host to me three times in the last few months because of value. It was not so when the property had previous affiliation. This Comfort Inn is exceptionally clean, the staff gets an A on being attentive and friendly, and it is accommodating to travelers needs, especially we business types who can... More

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JoeJohns, General Manager at Comfort Inn & Suites Vancouver, responded to this review
30 November 2012

Good Morning TommyMack. I appreciate the kind words and taking the time to write this review! I am very happy to see my staff took very good care of you and that you had a pleasant stay! We look forward to seeing you again in the future! Sincerely, Joe Johnson General Manager Comfort Inn and Suites More

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Additional Information about Comfort Inn & Suites Vancouver

Also Known As:
Comfort Inn And Suites Vancouver
Comfort Inn & Suites Vancouver Hotel
Comfort Inn & Suites Vancouver Hotel Vancouver
Comfort Inn Vancouver
Shilo Inn Vancouver
Vancouver Shilo Inn
Address: 401 East 13th Street, Vancouver, WA 98660
Region: United States > Washington > Vancouver
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 26 hotels in Vancouver
Price range (per night): 65 AUD - 131 AUD
Hotel Class:2 star (2*)
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Comfort Inn & Suites Vancouver
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