Clean, large rooms that were very comfortable. The rooms were extremely clean and accommodating. I love the Comfort Inn soaps, lotions. They always smell good. The breakfast was very nice in the morning before my flight out. I wish I would have had time to return my rental car the night before and taken the shuttle. They seemed very organized... More

The hotel/suite was clean and comfortable. Nice breakfast. First time staying at Comfort Suites. Would stay there again.

Stayed here for one night for an early 5am flight out of BWI. The service was good, but the rooms were terrible. Broke down lamps that didn't work, dingy furnishings, type of room where you didn't want to walk directly on the carpet or touch certain items. I asked for a room where i could keep an eye on my... More

We stayed at Comfort Inn-BWI for its proximity to the airport. I've visited several hundred hotels in my lifetime, and this undoubtedly ranks as one of the five worst (especially for the price). The one bright spot: the woman at the desk was very nice and helpful. The accommodations were terrible, however. We were given a handicap-accessible room on the... More

We ended up staying across the way at Sleep Inn which was great, and more than fairly honored the same rate and service level, but the Comfort Inn just slammed its doors with no notice, earlier this week I understand. What a homecoming!! I booked a hotel with parking deal at stay123.com, and they found available rooms for us at... More

Very dated. Badly needs rennovating. Felt sorry for the receptionist when I checked-in as she was clearly feeling the stress of being the only person on duty.

Don't be another victim of this hotel owner. Cars commonly being burglarized even within 3 parking spots of the entrance under lights. Security camera "turned off". Plenty of nice hotels in the hotel district. Avoid this one. They are happy to call the police for you, but absolutely nothing else. Not worth the risk of $1,200+ car repair for a... More

this hotel has the worst customer service I have ever encountered. The folks at the desk were ok but when I tried to contact mgt I could not get a call back. I tried several times but no response. Can't understand that and don't respect that.

i went for a 3 day convention near washington dc and chose this hotel. it has a great breakfast, and it's a bit far from washington, but that's ok.