In May of 2013, I contracted with the Sheraton Baltimore City Center Hotel to host our University of Maryland Baltimore's Graduation Convocation. This team (sales, management, AV service, maintenance, and catering service) was without a doubt one of the most genuine, efficient and friendliest groups that I have had the occasion to work with. They made my job seem so... More

My family and I were impressed with the service and cooperation. In particular I must mention Kimberly Lawson in Sales Office and Larhonda Wilson at the 22 floor lounge. Also, Brandon and Alex at the front desk were great.

Stayed recently at the Baltimore City Center hotel for my mom's surgery at Johns Hopkins. The staff was incredibly accommodating to our family's needs. The rooms were nice, bathrooms could have been larger. The club floor amenities were very nice, and "happy hour" with the hostess Larhonda Wilson was a daily highlight! She was extremely attentive & personable & made... More

We wanted to let you know that Laverne was our waitress recently at the Sheraton Baltimore City Center Hotel restaurant. Her service was impeccable as was her pleasant personality. We think that she's a keeper! George and Lorraine Hrobuchak

I've stayed at this Sheraton quite a few times over the last decade. During this most recent visit it was very clear that the hotel is in need of major renovation. While the lobby looks like it recently was renovated the north tower is in bad shape. Everywhere I looked in the common areas the furniture was chipped, the walls... More

We stayed for 2 nights at the Sheraton City Center. There were 4 of us - including me, my husband, mother and son. The staff was very friendly and helpful. The room was updated and clean. the beds werer very comfortable. We stayed on the third floor, overlooking the roof and an alley - not too scenic! There was no... More

I was recently in Baltimore for a week to attend a conference. There was a problem with my room type after checking in, but the front desk staff quickly resolved my issue & upgraded my room as part of the resolution. I had access to club level based on my corporate reservation, and was looking forward to see how well... More

This hotel was very good except for a couple of items. The lobby is nice and my room was in great shape. The staff was very friendly as well. On the down side, a lot of the cardio equipment in the fitness room was not in good shape. Either the screens weren't working, or they weren't powered up at all.... More

We had a lovely time at the Sheraton City Center in Baltimore. The staff was helpful and friendly. The room was comfortable and clean and we enjoyed nice views of the city from all our windows (we had a corner room). It was also very nice to have a fridge in our room. We were on the club level, so... More