The best thing about this hotel is the staff, both of whom I met were very nice. Now, on to the serious problems. Cleanliness: the hallway outside my door was not vacuumed for the 4 days I stayed at the hotel. I know because there was trash of varying sizes -- from very small (pieces of paper and lint) to... More

first issue is there is no parking at the hotel nearest pay parking is a block away . not the best area to be walking around with your luggage a block at night. homeless and pan handlers hanging around the front door. someone was smoking marajunia smoking in the staircase. The beds had a sheet a thin blanket and another... More

First I would like to say, the staff was very friendly and helpful. As far as accomadations, that was a different story. 1. Inner Harbor is alot further tthen advertised on the website. 2. Only burger king is around as far as a restaurant, no toher restaurants in the area. 3. Our air conditioning would not turn on at all... More

I stayed two nights in the King bed room. The hotel environment was very nice, the room nicely decoratored and very clean. The price was right too. The hotel security features very good. The down side was the neighborhood. Next door there is a Burger King with an alley beside it and I was not happy to see large rats... More

I got this hotel through hotels.com... I won't be coming back. The first room they tried to give me had a door that had literally been broken into-- and the repair to the door showed it would have easily been broken into again. The hotel is right by a bus stop (literally in front of the hotel) and you get... More

We stayed for two nights prior to leaving on a cruise. We used BW points to pay, so the price was right but I certainly wouldn't pay to stay here again. The area is a bit sketchy and we didn't feel real comfortable being out after dark. Every time we were out we were approached by people asking for money.... More

I stayed here with a co-worker for four nights while in town for a conference at the Hilton. The Hilton was far too expensive so I did my best to find a reasonably priced hotel that wasn't too far a walk away (we did not have a car during this trip.) The Best Western at Envy (BW) showed what turned... More

I stay at the hotel for one night. This might be the cheapest rate we got in downtown Baltimore, however the service is very nice. Frontdesk is friendly and helpful, we got free breakfast and wifi which we didnot expect. the hotel is close to inner harbor, convention center. Great Experience! Definitely come back again.

Very nice and good customer services! Will come back and recommended to others.