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Crowne Plaza Jacksonville Airport/I-95N

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Traveller (271)
Room & Suite (85)
Videos (1)
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About

#2 of 146 hotels in Jacksonville
Location
Cleanliness
Service
Value
Travellers' Choice
Urban style meets stunning natural beauty at the Crowne Plaza® Jacksonville Airport hotel. Our guests enjoy the newly renovated lobby, restaurant, and bar, along with the advantages of a free airport shuttle and a prime location near the JAXPORT cruise terminal and other popular local attractions. Smart business travelers absolutely love the convenient location of our upscale hotel near Jacksonville Airport. With 10,000 sq. ft. of event space and dedicated Crowne Meetings Directors, we are the perfect place to hold your next conference, convention or banquet. We also offer free Wi-Fi access and an internet cafe, so you can stay productive during your entire visit. A trip to Jacksonville isn't complete without a day at the beach. We're only a short drive from historic Fernandina Beach and Amelia Island. Learn how beers are brewed at Anheuser-Busch Brewery, or visit the penguins at Jacksonville Zoo. River City Marketplace, featuring shopping and dining options to please all tastes, is just across the street. Outstanding guest service, a seamless blend of style and comfort, and terrific amenities are why we're the premier choice among hotels near Jacksonville airport. Enjoy a variety of features, including the heated outdoor pool and fitness center. We look forward to exceeding your expectations! The hotel is 100% smoke free.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Happy hour
Kids' meals
Snack bar
Special diet menus
Vending machine
Free airport transportation
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish

Location

14670 Duval Rd, Jacksonville, FL 32218-9429
Crowne Plaza Jacksonville Airport/I-95N
2,168Reviews21Q+A100Room tips

Reviews
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Diana P wrote a review 9 Mar
Daegu, South Korea2 contributions
I cant give enough praise for the staff!! I checked in after a very upsetting experience at a different hotel, Brad was there to calm me down and get me inti a clean safe room quickly. His calm and reassuring manner put me at ease. This is the only place to stay near the Airport!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N
Responded 1 week ago
Dear dianapB3416HK, Thank you for taking the time to post a review. We are glad that you had a perfect visit and that our front desk staff, especially Brad, was able to change your unpleasant experience into a pleasant one. We are proud of having associates like him and will definitely share your compliments with him for a great job. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality, Andy Preslar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Theresa D wrote a review Aug 2023
2 contributions
+1
Hotel's Favourite
One word : W-O-W! We booked the presidential suite for a 1 night stay in Jacksonville while traveling. We were greeted by Bradley F., very friendly guy at the front who told us all about the property and all the features of our room. We thoroughly tested out the bathtub ( a nice luxury while on the road) and were completely relaxed. The restaurant/bar onsite had great food and drinks. If ever we are back in Jacksonville this is our SPOT! Thanks all!
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Crowne Plaza Jacksonville Airport/I-95N
Responded 28 Aug 2023
Dear Theresa, We are thrilled to read your enthusiastic review! Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N and taking the time to share your experience. We're delighted to know that you were impressed by our presidential suite and the warm welcome provided by Bradley F. It's fantastic that you enjoyed the luxurious bathtub and the amenities of your room. We're also glad to hear that our onsite restaurant and bar met your expectations with great food and drinks. Knowing that you consider us your go-to spot in Jacksonville is truly rewarding. We can't wait to welcome you back whenever you're in town again. Thank you for your kind words and support! With Hospitality, Michael Brunkow General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jaiko wrote a review 4 Mar
Miami, Florida1 contribution
Best hotel in Jacksonville Florida airport A+++. Will stay again if I make it back to Jacksonville Florida. Best staff very friendly and acomidating. Remodel rooms clean hallway. Very good food for the price. Pool was amazing and clean. Thank you
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N
Responded 2 weeks ago
Dear jaikor, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N. What an honor to have the title of the best hotel you have stayed in. We are thrilled to read your generous review of our impeccable accommodations and intuitive associates. It was also a pleasure to learn you loved our excellent amenities. We enjoyed having you as our guest, and we love knowing you plan to return; we look forward to exceeding your expectations again. With Hospitality, Andy Preslar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tara M wrote a review 1 Mar
Nashua, New Hampshire13 contributions7 helpful votes
Very pleasant hotel. I've stayed here twice before a cruise. Lovely rooms and grounds. The rooms are clean, large and comfortable. We had a small issue with our bathroom and it was resolved within 10 min of calling the desk. Although we did not use the pool, it's large and handicap accessible, for those who need it.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N
Responded 2 weeks ago
Dear Tarakatia, Thank you for being our guest and for taking the time to review your experience at Crowne Plaza Jacksonville Airport/I-95N. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! With Hospitality, Andy Preslar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael D wrote a review Feb 2024
Janesville, Wisconsin3 contributions2 helpful votes
Clean, comfortable room. Bathroom was a little on the smaller side and I missed the convenience of an in-room microwave. Excellent airport shuttle service - timely and reliable. Checkin/Checkout procedure was smooth. Staff was very helpful.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N
Responded 2 weeks ago
Dear X996RPmichaeld, Thank you for sharing your experience at the Crowne Plaza Jacksonville Airport/I-95N with other travelers. We are pleased to know our location near the airport worked well for you. We are also glad that our airport shuttle service was an added convenience for you. additionally, It is wonderful to know that our team's efforts left a positive impression on your arrival as well as the departure experience. Our commitment to providing a warm and efficient welcome is unwavering, and your compliments motivate us to maintain these standards. It was our pleasure accommodating you, and we look forward to your next visit. With Hospitality, Andy Preslar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary D wrote a review Feb 2024
1 contribution
Nice rooms I had ahange to my reservation and management was very helpful and accomidating. Everyone was very friendly. Requested high floor room which was very quiet and private. Pool very clean bed qas very comfortable. Need faster elevators and one was broke which didn't help
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Both elevators working
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N
Responded 4 weeks ago
Dear marydU2837DY, Thank you for evaluating your recent stay at Crowne Plaza Jacksonville Airport/I-95N. We are pleased to know you were delighted with our comfortable accommodations and devoted associates. We also appreciate your comments regarding our pool. However, we regret any inconvenience caused due to the wait time you experienced with the elevator. We appreciate your patience and look forward to welcoming you again. With Hospitality, Andy Preslar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah S wrote a review Feb 2024
1 contribution
The food at the restaurant was great, and Carolyn and Alyssa knocked it out of the park! Great service and friendly people—highly recommend. The room was nice and clean, and the price was very reasonable for a multi star hotel. We will come back!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N
Responded 4 weeks ago
Dear O9934KBsarahs, Thank you for your lovely review of Crowne Plaza Jacksonville Airport/I-95N and for recommending us to future guests. It is gratifying to know you enjoyed the delicious food served at our restaurant and your comfortable room. Our associates are committed to providing thoughtful service, and we will certainly share your kind remarks with Carolyn and Alyssa. We appreciate your business and look forward to your return. With Hospitality, Andy Preslar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Harry B wrote a review Feb 2024
Brandon, Florida2 contributions2 helpful votes
The hotel along with all the staff and amenities that are on the property makes staying here a real treat. Always been a relaxing time when for work I am in the area because I get to see the staff who are doing all to make me feel appreciated. Always recommend those staying in the Jacksonville area to go stay here
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N
Responded 4 weeks ago
Dear U284KOharryb, Thank you for being our guest. We appreciate you letting us know our team went over and above in handling your requests and will share your compliments with our entire team. We are also glad you were pleased with all the amenities we offer here. Thank you again for your recommendation, and we look forward to your return to Crowne Plaza Jacksonville Airport/I-95N. With Hospitality, Andy Preslar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dar L wrote a review Feb 2024
Hilton Head, South Carolina26 contributions6 helpful votes
The staff was great and very accommodating. Our suite was huge with 1&1/2 bath……who has that ? We needed a pet free room and asked for extra pillows. The hotel delivered. We bought the package with breakfast. My breakfast came out wrong but was quickly replaced, without question. Well done!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N
Responded 5 weeks ago
Dear DarL885, We appreciate you letting us know our team went over and above in handling your requests! We are also glad you were especially pleased with our well-appointed spacious accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality, Andy Preslar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Caryn C wrote a review Feb 2024
Plantation, Florida2 contributions1 helpful vote
Issue #1 - I had booked six rooms and received six confirmation emails. I cancelled two of the six several weeks prior to my visit and received two cancellation emails. When I arrived for my stay I learned they kept only two rooms and cancelled four. Luckily the hotel wasn't sold out and we were accommodated. Issue #2 - I called the morning of my arrival to add my parents name on one of the rooms and my son's name on one of the other rooms so they would be able to check in prior to my arrival. When my son arrived they wanted the credit card number or the actual plastic card I used to make the reservation to check in. He had neither of those two things and I couldn't help him because I was unavailable in an airplane flying to JAX. The lady I spoke to on the phone did NOT say he needed either of those things to check in when I added his name to the reservation. Luckily my parents were there to put the room on their credit card and he was able to check-in. Issue #3 - The sink and tub did NOT drain. GROSS! Rm 2625 Issue #4 - We were in the conference center for a welcome party at Friday at 6pm that was NOT serving dinner. When the party was over, the people poured into the bar/restaurant for food. Since the hotel knew the welcome party wasn't serving dinner you think they would anticipate those guests wanted to eat dinner and would have staffed appropriately. Issue #5 - The 183 guests attending the Saturday wedding arrived back to the hotel and went to the bar - that was again not staffed for hosting a wedding weekend. They closed with a full bar of people wanting to eat and drink. The guests then moved to the lobby to continue visiting. The RUDEST women can out from behind the check-in counter and started SCREAMING at the guests that the lobby was also closed in addition to the bar and she was calling the police. The brides family had order 45 pizzas and the guests were waiting on the food to arrive. The hotel knew there were 183 people staying there for a wedding and knew they would be arriving back to the hotel after the wedding. The restaurant bar could have made so much money had they staffed appropriately. The pizzas were late and the guests did not want to leave the brides family with 45 pizzas so they stayed and visited waiting for the food to arrive. The lobby wasn't near anyone room and the noise wasn't disturbing anyone's sleep. Issue #5 - I asked for a late check-out to go to breakfast. The restaurant serving breakfast at the hotel was NOT staffed appropriately and we were warned to NOT try to eat there because it was taking forever. When I went back to my room at 11:30am my key didn't work the elevator to get to the room. I went back to the check-in desk for a new key which also didn't work when I got to the room. Frustrating! On a positive note, the check-in desk was very helpful with my messed up reservation and did send someone with a working key so I could get my stuff and check out. The room was clean. The price was very fair. The location to the airport was ideal.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N
Responded 12 Feb 2024
Dear 330carync, Thank you for being our guest and for your detailed feedback. We are pleased to know that your overall stay was satisfying. We are glad that you enjoyed our refreshing accommodations at great value as well as the service provided by our front desk associates. However, please accept our apologies for the issues you had with your reservation. We will address this with the appropriate individuals and ensure this is not repeated. We are also sorry for the inconvenience you had with one of your rooms and will share your comments with our maintenance team. It is also disappointing to know that you had an unpleasant interaction with one of our associates in the lobby. We will convey your problems with our team and ensure proper actions are taken. We understand your frustrations with the delayed food service and are grateful for your patience during this matter. We hope you will give us another chance to provide you with the seamless hospitality we are known for. With Hospitality, Andy Preslar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$183 - AU$239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn jacksonville, jacksonville holiday inn
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
317
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWNE PLAZA JACKSONVILLE AIRPORT/I-95N (AU$183): 2024 Prices & Reviews (FL) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Crowne Plaza Jacksonville Airport/I-95N
Which popular attractions are close to Crowne Plaza Jacksonville Airport/I-95N?
Nearby attractions include Regal River City Marketplace Stadium 14 (0.8 km), The Cookie Momsters (1.1 km), and Ross Dress for Less (0.6 km).
What are some of the property amenities at Crowne Plaza Jacksonville Airport/I-95N?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Jacksonville Airport/I-95N?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Jacksonville Airport/I-95N?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Crowne Plaza Jacksonville Airport/I-95N?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Jacksonville Airport/I-95N?
Conveniently located restaurants include Green Papaya Thai Cuisine, Newk's Eatery, and LongHorn Steakhouse.
Are there opportunities to exercise at Crowne Plaza Jacksonville Airport/I-95N?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Crowne Plaza Jacksonville Airport/I-95N have an airport shuttle?
Yes, Crowne Plaza Jacksonville Airport/I-95N offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crowne Plaza Jacksonville Airport/I-95N have airport transportation?
Yes, Crowne Plaza Jacksonville Airport/I-95N offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Jacksonville Airport/I-95N?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Jacksonville Airport/I-95N?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.