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Hilton Garden Inn Jacksonville Downtown/Southbank

3.0 of 5
1201 Kings Avenue, Jacksonville, FL 32207
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Hilton Garden Inn Jacksonville Downtown/Southbank
Ranked #35 of 132 hotels in Jacksonville
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93 reviews from our community

    Trip type
Traveller rating
    38
    34
    12
    7
    2
Date Rating
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 17 May 2013

This was a very nice hotel and the staff was GREAT. If I had one complaint it would be the location. But it is a short drive to eat and shopping. This is my second time at this hotel and I will return.

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See 3 more reviews by President3852 for Jacksonville
Brooklyn, New York, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 May 2013

a little bit off the beaten path be sure to rent a car to get around rooms are large breakfast was average but after a night with jill scott wasn't to worried. will be back again ...pool and hot tub an added bonus

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David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this review
17 May 2013

Dear CJJ681, I am so pleased to hear that you enjoyed your time at Funk Fest 2013. The city of Jacksonville works hard to bring in the best talent each year to make for a memorable event. We are glad to see that you enjoyed your stay, and hope to see you back next year for Funk Fest 2014! Have... More

A TripAdvisor Member
5 of 5 stars Reviewed 6 May 2013

Excellent accommodations. I have stayed at this hotel on many occasions and have never been disappointed. While the location may seem to mundane it is within many attractions and business addresses. I recommend this hotel for anyone visiting Jacksonville.

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Review collected in partnership with Hilton Garden Inn

David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this review
17 May 2013

Dear Tripadvisor Member, Thank you for sharing your experience at our hotel while visiting Jacksonville. We are truly pleased that you enjoyed your stay, and shared with others what a great city Jacksonville is. We appreciate your feedback, and look forward to seeing you in the future! Thank you, David Shoshan General Manager More

Jacksonville
2 reviews
5 of 5 stars Reviewed 6 May 2013

The hotel was clean, ammenities were excellent and the staff was helpful and friendly. Would definately stay again. If you are in the area and looking for a nice clean, safe place to stay, I strongly recommend this hotel.

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Review collected in partnership with Hilton Garden Inn

David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this review
17 May 2013

Dear Sherry H, I am so excited to hear that you enjoyed your stay at our hotel! We truly appreciate your business, and look forward to seeing you in the future. Have a wonderful day! Sincerely, David Shoshan General Manager More

Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 May 2013

This hotel was very enjoyable. It was also relaxing and invigorating. The room was quiet and very comfortable.
 It is worth the price and the location is great. The service and staff were great. The breakfast in the morning is really good and the fruit is fresh. The lobby is modern and big. The rooms and showers are very spacious.... More

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David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this review
9 May 2013

Dear ArmyLT, We truly appreciate you taking the time to share your experience! I am so glad to hear that your enjoyed your stay! Based on your username I would like to thank you for serving our country! Have a wonderful day, and GO ARMY!! Sincerely, David Shoshan General Manager More

Tallahassee, United States
1 review
3 of 5 stars Reviewed 3 May 2013

I have stayed at many Hampton Inns and I am always satisfied with my stay. I have only stayed at a Hilton Garden Inn one other time and had no problems. This time I did not get the type of room I reserved, the beds were very hard, and they charged me parking fees after I filled out the registration... More

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Review collected in partnership with Hilton Garden Inn

David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this review
17 May 2013

Dear Mary Y, We appreciate your loyalty to our brand and are glad you chose to stay with us. I apologize that you were not given the consistent service you expect and deserve. We're just as disappointed. We'll share your comments with our team and address them accordingly. Please feel free to reach out to me in regards to the... More

Montgomery, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2013

As a Homewood Suites Hilton employee I found it very fascinating to be in a combination property of this nature. The location, the landscaping and tremendous amenities was mindblowing. The room was extremely nice and quiet. You must go there and witness what i saw. Oh and a pond out front..wow!

Was this review helpful? Yes 1

Review collected in partnership with Hilton Garden Inn

David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this review
17 May 2013

Dear Bernard M, Thank you for taking the time to share your experience while visiting Jacksonville! As you know being a Hilton employee our travelers feedback is what continues to make us the best hotel brand in the world! We truly appreciate your business, and look forward to seeing you in the future. Have a great weekend! David Shoshan General... More

Panama City, United States
1 review
5 of 5 stars Reviewed 29 April 2013

This is a great hotel. I have stayed here twice now and each time has been wonderful. Every time I visit Jacksonville, if possible, I will stay here. It is also a great location to downtown Jacksonville. If you're going for a concert like we were or a football game it's a very convenient 5 minute drive to any of... More

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Review collected in partnership with Hilton Garden Inn

David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this review
9 May 2013

Dear Mary H, Thank you for taking the time to share your experience with the Tripadvisor members. I am so glad that you have chosen our hotel as your location to stay while traveling for fun. As you mentioned we are located just 2 miles from Everbank Field home of the Jacksonville Jaguars, as well as great places to see... More

West Palm Beach, United States
1 review
4 of 5 stars Reviewed 29 April 2013

Convenient and very well located in Jacksonville The staff could not have been more helpful. From the way they found ne a room at 9:00am even though it was not requested to the well run restuarant with staff that could not have been more friendly. Every one said good morning with a smile and wanted to be sure what I... More

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this review
9 May 2013

Dear Richard S., Thank you for taking the time to share your opinion about your stay! We truly appreciate your feedback, and are happy to hear that you enjoyed your stay! Have a wonderful day.... Sincerely, David Shoshan General Manager More

A TripAdvisor Member
3 of 5 stars Reviewed 23 April 2013

The cost was high. All aspects of service were average. The decor was very nice. The service was decent. The breakfast was average. I have stayed at other chains, and gotten better service, and comparable ammenities.

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this review
26 April 2013

Dear Hilton Garden Inn Traveler, Thank you for taking the time to tell Tripadvisor travelers about your experience. I am sorry to hear that our service did not exceed your expectations during your most recent stay. We hope that you will give us another opportunity to show what great service we can provide. I want to thank you again for... More

 
 
 
 
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Additional Information about Hilton Garden Inn Jacksonville Downtown/Southbank

Also Known As:
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville
Address: 1201 Kings Avenue, Jacksonville, FL 32207
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotels in Jacksonville
#49 Business Hotels in Jacksonville
Price range (per night): $105 - $171
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The newly constructed, uniquely designed Hilton Garden Inn Jacksonville Downtown / Southbank hotel is located in the trendy San Marco area just minutes from the heart of downtown Jacksonville, and only 20 minutes from the Jacksonville International Airport. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system to facilitate your commute. The Hilton Garden Inn Jacksonville Downtown / Southbank is the perfect corporate housing venue while in the Southbank area. ... more   less 
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Hilton Garden Inn Jacksonville Downtown/Southbank
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