Delivers the quality as a Hyatt should. The hotel is quite large, but still succeed in giving personal service and a warm feeling. The location by the river is beatiful, the Landing with a lot of bars and dining possibilities is 3 mins away. Really good rooftop-sunspiot with pool. Very good breakfast with a omelet-chef. Good dinner and sportsbar. All... More

We spent a weekend here while my husband attended a meeting. Based on the reviews that spoke about this being an older hotel, I was pleasantly surprised. I had reserved a refrigerator in the room since some of the members of our family have food allergies and had to remind the desk staff at check in. We went out to... More

We went for the Gate River Run. The Hyatt was the perfect location for both access to the run and the night life at the Jacksonville Landing. The ONLY thing I didn't like were the beggers lurking around.

Being platinum elite members in the Marriott program and platinum preferred members in Starwood's loyalty program, we rarely stay at Hyatt hotels. We recently did in Jacksonville because of a cruise departing across the street from the hotel. Wow - we were treated like royalty by Tommy when we checked in. I was concerned about our reservation because I booked... More

The Hyatt Regency Jacksonville Riverfront is a nice hotel located in downtown Jacksonville along the St. Johns River. It is just a short walk from Jacksonville Landing (which has a Water Taxi stop) and the historic Florida Theater. The hotel is about 2 miles from the Prime Osborn Convention Center. I was there on business for a conference and trade... More

A great hotel to stay in when in Jacksonville Close to the Riverfront and many great restaurants. The staff is wonderful right from check in to check out. The room was very clean and the bed was really comfortable, no noise and a great view to wake up to.

The riverfront is the best location in Jacksonville.. but that's like being the tallest of the 7 dwarfs. On to the hotel it isn't bad but its not a Hyatt property either, the lobby had a stale water smell and the rooms were sort of dated. In the past when I stayed at a Hyatt it was always a good... More

From the moment you walk in, you are greeted with friendly smiles. Professional yet friendly front desk staff, waitresses in the restaurants, and helpful bellboys. The room was spacious and clean with great amenities. Elevators are available without waiting. Restaurant food is fantastic. Bed is heavenly (they must use a high quality mattress!). Just overall fantastic experience.

The location on the river is what makes this hotel special. The rooms are what I would expect of Hyatt, and the Terrace Restaurant offers very good on-site dining. The made-to-order omelets for breakfast were consistently excellent!