My stay here would have been much better had the wi-fi worked. Clean hotel, nice shower and bath. Bed, relatively comfortable (too firm for my taste). Tv's run the standard basic cable package with local and some premier networks in hd. If you want hbo, look elsewhere. Not a showtime fan so I decided I would try and watch a... More

I stayed here during a business trip in Jacksonville. This place must be very new. The decor and lobby were great! The room was a bit on the small side, but plenty comfortable for my needs. The room is very functional and laid out well. The decoration is very tasteful. The front desk staff was outstanding and really represented the... More

I was in town for relief work for my job for a day and wanted something close by. I figure Sheraton would be a safe bet--I was definitely wrong. The common areas themselves look reasonably up to date, but that's where the good ends. The room itself was dated and many of the fixtures and bedding itself (more on that... More

My husband and I stayed at this hotel the last couple of nights. He requested a quiet room so they gave us a corner room (king bed) on the 4th floor. The room was very clean and spacious. The bathroom has a shower not a tub. The pillows are horrible...fluffy but once you put your head down, it feels like... More

I stayed at the Sheraton Four Points for 8 nights in May 2013. The hotel is newer (only a few years old) and very well maintained. The rooms are clean and modern, and the beds are very comfortable. I was very impressed by the customer service offered by the front desk staff. They were professional, courteous, and very attentive to... More

Arrived a little early to officially check in (2 hours), but the friendly staff checked us in anyway, and then provided coffee until the room was ready to be occupied 15 minutes later. The room was large with two queen beds, very clean and very tidy. Quite a long way from the center of Jacksonville though, so make sure you... More

This was a very nice hotel for the price we paid. Rooms were very large, Clean and appealing. Bathrooms were very large and with a nice modern design. The Bed was very comfortable and the staff was friendly. The only draw back is you can here the occupants next door enjoying their time in the bed at night....

Booked this hotel from a list offering special rates for attendees at a meeting. Had not expected much but found a clean,new, modern hotel. A great front desk when we arrived at 8 pm. Rooms were large and appealing. Beds were comfortable. Bathroom was larger than usual and modern in its design. Early on some noise from the hall and... More

This hotel appears nice on both the outside and inside, but the small details make this place less than mediocre. The negatives: 1.)VERY thin walls. My fiancé and I were woken around 12 am by the sound of the occupants in the next room "enjoying their time together". We could hear every word they said to one another as well... More