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TownePlace Suites by Marriott Jacksonville Butler Boulevard

2.5 of 5
4801 Lenoir Avenue, Jacksonville, FL 32216
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TownePlace Suites by Marriott Jacksonville Butler Boulevard
Ranked #60 of 132 hotels in Jacksonville
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37 reviews from our community

    Trip type
Traveller rating
    15
    11
    5
    3
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Date Rating
Jacksonville, Florida
1 review
5 of 5 stars Reviewed 8 May 2013

I chose the Towne Place for its location and ameneties, but I stayed there because of the excellent staff. They are friendly and helpful, just what I needed for my relocation to Florida. The Towne Place is the perfect spot for getting acquainted with the city, easy access to Highway 95 and US 1, shopping, and close to downtown and... More

Was this review helpful? Yes
Vanessa R, Front Office Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review
16 May 2013

Mr. Lindley, I want to say thank you for your 5 star review, I am beyond happy we were able to help with your move and were able to help in a smooth transition.I want to let you know that your warm personality has left us remembering you with fond memories! Please come visit us and if there is anything... More

Fayetteville, Georgia
Top Contributor
303 reviews 303 reviews
89 hotel reviews
Reviews in 68 cities Reviews in 68 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 24 March 2013 via mobile

I've never stayed at a Towne Place Suites, before, but we were suppose to stay at the Hoilday Inn Express off of I-295 near Mandarin, because we were attending a speech and debate tournament in that area, but they were going through renovations, so they moved us here. We loved this place. Our room was clean and the beds were... More

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See 2 more reviews by Caleb J for Jacksonville
Vanessa R, Front Office Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review
18 April 2013

It was a delight to have you and the Navy Wolverines staying with us at the hotel. We are delighted that you enjoyed your stay. Please let us know next time you and the baseball team are back in town it would be our pleasure to host you again. Warm Regards, Vanessa Rodriguez More

Medford, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 March 2013

My husband and I have stayed at this location ten times in the last six months. We have always been made to feel welcome and even missed between our stays. The rooms have always been clean and well stocked. We have stayed in the studio rooms, the one bedroom apartment and our last stay was in a two beedroom apartment.... More

Was this review helpful? Yes 1
Vanessa R, Front Office Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review
18 April 2013

Thank you for the kind comments. We do miss you when you are gone and we always enjoy your stays. We look forward to your arrivals and will always go above and beyond each time! We cannot wait for your return. warm regards, Vanessa Rodriguez More

Virginia Beach, Virginia
Top Contributor
67 reviews 67 reviews
38 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 7 February 2013

The staff here is very open with people and ready to help and supply whatever the guest needs right away. It’s a very good feeling to have this while staying in an unfamiliar place! The breakfast is slim, but adequate for a snack to get you down the road. This is normal for the brand; but some properties offer hot... More

Was this review helpful? Yes 1
See 4 more reviews by Soundsgood2me for Jacksonville
Vanessa R, Front Office Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review
18 April 2013

I want to begin by saying thank you so much for your review about TownePlace Suites. We greatly appreciate you taking the time out to give us a thorough review. We have noted all comments and are working towards bringing those up to standard. We hope during your next visit to Jacksonville that you consider giving TownePlace Suites another try,... More

n/a
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 7 January 2013

My family and I stayed here at Towneplace during my 1st round of treatments at the local hospital. The staff (especially Ms. Velma) made the stay here so much less stressful than it could have been. While I was away at an appt, my husband stayed in the room w/the kids and found trash I'm guessing from the previous guest.... More

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Danielle G, General Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review
28 January 2013

Thank you so much for your 5 star review. I am so glad that we were able to make your visit to Jacksonville a bit easier. Velma is very much adored by the staff as well as our guests and I will be glad to let her know your kind words. I hope the next time you come to Jacksonville... More

NJ
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 January 2013

We recently stayed here on our way to south Florida coming from NJ. We always stay in Marriott properties and have stayed in the most expensive to the least expensive. We have always found the facilities to be better than good. This property was an exception. From the moment I entered, I saw the place appeared a little shabby. As... More

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Danielle G, General Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review
28 January 2013

Thank you for taking the time to review us. I really am very sorry that we did not live up to your expectations. I can assure you that the situation you have described is defintitely not the normal for us. I have taken your comments back to my management team and we have used them to improve. I hope you... More

Libertyville, Illinois
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 January 2013

This Towneplace is way above my expectation. I think this is one of the best TP I have ever stayed. The price is reasonable. Room is large and clean. The elevator is a little bit slow. Though the room has full kitchen, the property provides ice machine on first floor (other TP and Residence Inn don't have ice machine) and... More

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Danielle G, General Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review
28 January 2013

Thank you so much for your 4 star review of our hotel. It gives us great pleasure to know that we've provided a great experience to another one of our guests! We work very hard here at the hotel to hire and train individuals with great customer service skills. They are truly what makes this hotel special. We look forward... More

kirbyville texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 December 2012

super nice place. everybody here is super there isnt nobody that works here that dont say welcome or goodmorning hows your day going or do you need anything theseguys know how to do it right. to me that means a lot.my husband is on the heart transplant list here an away from our family we have adopted them and they... More

Was this review helpful? Yes 1
Amy G, Guest Relations Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review
12 December 2012

Teresa, thank you for taking the time to review our hotel. We are so glad that you find our hotel to be comfortable when you are away from home. We love having you with us, we wish you and your husband the best, and hope that you one day get to stay with us under different circumstances. More

Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 December 2012

We recently stayed at this hotel while my children were undergoing cochlear implant surgery. We stayed the night before and the night after. Check-in was quick and the clerk was very courteous. We had a two bedroom suite and it was perfect for our needs. My son especially liked the dog made from a towel on the bed. Room was... More

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See 6 more reviews by UCF_Shipper for Jacksonville
Danielle G, General Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review
6 December 2012

Thank you so much for your 5 star review. I am very glad that we were able to make your stay a little easier on you while going through that stressful time for you and your family. Many of us on my staff have children and we really try to make traveling with little ones as smooth as possible. Anytime... More

Hoover, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 November 2012

We stayed here four nights in early November and thought the staff and room were outstanding. The previous two nights we stayed at a beach hotel and wanted to find somewhere less expensive. When we arrived, the desk clerk took the time to show us three different room types. All the rooms were well maintained and clean. We decided on... More

Was this review helpful? Yes 1
Danielle G, General Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review
6 December 2012

Wow! Thank you, thank you for your 5 star review! I appreciate all of the kinds words you had for the TownePlace Suites. You are correct, lol, the water in Florida is pretty brutal! However, you were very kind regarding the dishes in the cabinet. While mistakes do happen we strive to make every guest experience flawless so I can... More

 
 
 
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Additional Information about TownePlace Suites by Marriott Jacksonville Butler Boulevard

Also Known As:
Towneplace Suites By Marriott Jacksonville Butler Boulevard Hotel
Towneplace Suites By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
Towneplace Suites Jacksonville
Address: 4801 Lenoir Avenue, Jacksonville, FL 32216
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotels in Jacksonville
Price range (per night): $90 - $112
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The TownePlace Suites by Marriott Jacksonville Butler Blvd is the new design for the TownePlace Suites. At the TownePlace Suites, you will be able to settle in, keep your routine, and stay connected to the local area because our goal is to make life away from home easy, so that you can continue Real Living. ... more   less 
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TownePlace Suites by Marriott Jacksonville Butler Boulevard
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