We stayed in a 2 bedroom suite for an evening, 3/31 - 4/1. The suite was big, clean and comfortable. There was coffee and tea available in the room plus continental breakfast of bagels, toast, waffles, various cereal, muffins, yogurt, coffee and juice. The pool is somewhat small for the size of the hotel but not bad. The rooms were... More

I cancelled a reward stay at this hotel because I didn't think I would make it in time. At 1 am I arrived into JAX and wanted to try to use reward points to stay here. The night staff said it was too late to do it online but I should call the rewards number. He was very nice and... More

Nice newer place in a quiet area. Quiet room never heard neighbors or outside noise. The studio suites are on the very small side. There is about 3ft on both sides of the bed and about 6ft between the bed and the couch and desk area. The kitchen was about 4ft wide and 8ft long. The internet is very inconsistent... More

We're not really sure why the negative reviews regarding the staff, but we stayed in this hotel for several days, and the staff was fantastic! In fact, we had several special requests as we brought our pet with us ($75 fee for entire stay - so great deal) and they were able to accommodate. Rooms are equipped with small kitchens... More

I am currently staying here on a long-term business trip. If there were a 4.5 star rating I would give it that. I look for a number of things in a hotel/motel room. They are cleanliness, sleep quality, security, price, and location. Here is how TownPlace Suites rates on those: Cleanliness: Impeccable. Sleep Quality: Comfortable queen sized bed. Good sound-proof... More

Only thing I liked about was it is new and clean. There were nothing to do. Pool was dirty and cold. Hot tub outside was not working and cold. So we all went shopping to near by BJ's. Breakfast was terrible. We went to near by Chick file.

I stayed in this hotel for more than a year and had a good experience with it. The front desk staff were always helpful and friendly. It's a nearly new hotel and my room was in great condition.

I stay in Marriott about everywhere I go (business preferred). This is an average Marriott. I didn’t really see any frills, just a good nights sleep and a hot shower.

I booked this place from reviewing it online and when I arrived at the property, it did not at all look as it was represented online. The pool was the size of a kiddie pool. The lobby was inferior compared to the overall marriott standard. The front desk employee acted bothered that she had to disrupt her personal phone call... More