Staff very friendly, good wifi and working desk area, couldn't check-in early and then had to change room from upper level to main floor and no problem. No elevators and we just had too much luggage with bikes to carry two levels. Room a bit cramped and vanity area definitely crowded, narrow passageway to shower and toilet. Small bathroom but... More

From now on, whenever I want to leave Hayward for a night, just to get away, I’m going to flee to the Pleasanton Best Western Plus. It’s convenient to shopping (Bay Books is just a couple miles down 680), parks (we drove to Mt. Diablo!), and Zachary’s Pizza (I also spotted an Amici’s across the street, and there’s a Dennys... More

This motel (not a hotel) is easy on/off the 680. The extra towels and low floor request on my reservation were met for the first time ever. I was very impressed! The room was clean, however, needs some very serious renovations. The paint in the bathroom was very stained, cracked tiles and holes in the carpet. The breakfast area is... More

There is such variety in BW hotels, but this one is well located, clean and the rooms are large and well appointed. It was the best breakfast I've had in a BW but that might not be saying much. If you choose, Denny's shares the parking lot. The person at reception was not particularly helpful but we were only their... More