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Crowne Plaza Philadelphia West

3.5 of 5
4010 City Avenue, Philadelphia, PA 19131
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Crowne Plaza Philadelphia West
Ranked #40 of 84 hotels in Philadelphia
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253 reviews from our community

    Trip type
Traveller rating
    74
    95
    41
    24
    19
Date Rating
Central NJ
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW

We stayed at the CP in early May 2013. The front desk staff was excellent and very friendly. The hotel was sold out and had lots of families due to tournaments in the area that weekend. The kids loved the pool. The rooms were a good size, but could use better cleaning. In one of our double beds, when we... More

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bournemouth
Top Contributor
202 reviews 202 reviews
87 hotel reviews
Reviews in 102 cities Reviews in 102 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Stayed here with a tour group from the UK. The hotel has nice enough rooms, so "housekeeping" doing a good job, restaurant for breakfast fine, so likewise there. I wanted to try Pescatorie Restaurant in Bala Avenue but nobody could direct me there so I had dinner in the Avenue Grill which turned out to be better than expected with... More

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Boca Raton
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 May 2013

The exterior and lobby overshadow the room decor but overall it's a very nice place to stay. A Keurig coffee maker is in the room as well as special extras to enhance your sleep such as sleep sprays and face lotions. I can't say I tried any of those but it was a nice touch. The pillows were a little... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

Big hotel, great rooms and outstanding service. From housekeeping to front desk to bar the people were friendly. All requests from extra glasses in my room to refill of decaf coffee were done within 5 minutes of my request!

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Philipsburg, St Maarten-St Martin
1 review
5 of 5 stars Reviewed 7 May 2013

The pool was very fun rooms are great and all of the employees were very helpful. But stay away from the TGI Fridays next to it. I liked the food at the hotel. The bar was ok but a little pricey but that is probably to keep the riff raff out.

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East Greenwich, Rhode Island
Top Contributor
100 reviews 100 reviews
73 hotel reviews
Reviews in 76 cities Reviews in 76 cities
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed 2 May 2013

I recently completed a stay at the Crowne Plaza on City Ave in Philadelphia. I have to start by saying that I booked this hotel through Priceline's room bidding process. I almost never use Priceline, but I needed a last minute room fairly cheap, and everything in this part of Philly was quite expensive. I scored the CP for less... More

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Lewiston, NY
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 25 April 2013

I was in Philadelphia on business staying at this hotel since it was close to my function. The staff was very friendly and helpful, allowing me to check-in early. The room was spacious and clean. The location has a number of restaurants and a Starbucks within walking distance. It is located outside of Center City, but easy access by taxi.... More

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Poughkeepsie, New York, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 April 2013

We arrived 4/15/13, my daughter became ill on the way there. when i went down to buy tylenol and ask them for more blankets since she was freezing they also sent her up ginger ale. The staff was very friendly, helpful and caring. i gave the property a very good since the hot tub was closed which was the reason... More

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Moscow, Moscow City, Russia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 15 April 2013

Stayed for 1 week in March. The room was cozy and spacious, king bed was made for sweet dreams! A pleasant bonus was complimentary spa set of 3 pieces, really helps to relax after long flight. I wasn't happy with room cleaning, I really never complied, but here was barely notisable traces of cleaning, every day I thought it should... More

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IHGCare, Guest Relations Manager at Crowne Plaza Philadelphia West, responded to this review
5 May 2013

Dear Alexandra K, Thank you for your feedback. I am happy to read you were pleased with the room accommodations and food served during your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am sorry you received poor service from our housekeeping staff and for some aspects of our hotel... More

NY
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 10 April 2013

My wife and I visited the Crowne Plaza while on a quick visit top Philadelphia. The directions they gave were spot on, and it was located a couple of turns off the highway. The check in process could not have been easier. The staff was welcoming and helpful with our questions. If you are a priority club member, there is... More

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Additional Information about Crowne Plaza Philadelphia West

Also Known As:
Crowne Plaza Philadelphia West Hotel
Crowne Plaza Philadelphia West Hotel Philadelphia
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Address: 4010 City Avenue, Philadelphia, PA 19131
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotels in Philadelphia
#42 Business Hotels in Philadelphia
Price range (per night): 137 AUD - 322 AUD
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Philadelphia - City Avenue Hotel, where travelers are sure to love our great location on City Avenue off I-76 and I-676, less than 15 miles from the Philadelphia International Airport (PHL) and just four miles from downtown Philly. Our hotel near the Main Line of Philadelphia offers leisure travelers easy access to many of the city's most popular attractions. Nature lovers can enjoy the great outdoors at one of the largest parks in the country, Fairmount Park, situated just one mile from our hotel. Our Philly accommodations are also near the Liberty Bell and Independence Hall, the Manayunk Historic District, the Wachovia Center, Penn's Landing and the Philadelphia Zoo. ... more   less 
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Crowne Plaza Philadelphia West
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