I had a reservation, made directly with Embassy Suites, for a two-double-bed non-smoking room for my family of four. When we arrived at 10pm with our tired young chilren, the check-in man said, "Here's the deal" and I knew it was not going to be good news. He informed me that they had overbooked the hotel. He said he only... More

I had made a reservation and secured it with a credit card. When I arrived at 11 p.m. they had sold my room to someone else. I was not the only customer that this happened too, there were 5-6 other guests waiting in line behind me and a couple in front of me who all suffered from this. This is... More

This was perhaps the worst hotel experience of my life. It started out with the fact that despite my wishes and what I booked, I was relegated to a disgustingly smelly smoking room. Then, after I got into the room, I realized that it was a specially equipped wheelchair room, which, of course, is fine. I understand and appreciate that... More

We flew out of Philly on a Monday morning at 4 AM and got back Friday at Midnight. We had absolutely no trouble leaving our car there for that time and the shuttle was prompt both ways. The manager's reception was a nice surprise and the breakfast was very good. I would definitely stay again. The room was clean, the... More

I have been staying at this location almost every week since Nov. 2011. The staff are all warm and courteous. The facility is well kept with a nice pool/hot tub and workout facility. Breakfast is good, especially the cooked-to-order items. Check-in and check-out are usually very fast and efficient. There have been a few times where check-in wasn't up to... More

I really enjoyed my stay at the Embassy Suites Philadelphia Airport. Rooms were clean and very spacious and the hot cooked to order breakfast was great in the morning. The pool area looked really nice too, though I didnt try out the pool. The staff was very friendly and helpful and the free airport shuttle was very convenient. My only... More

Terrific hotel - suites are large & comfortable. Bed was clean and supportive. Facilities were nice - but shower head needs replacing. Great stay - a bit over priced.

Great stay this week w/a great staff. My company actually wanted me to stay at another location, but I chose this one over it. The breakfast is outstanding. The rooms are clean and comfortable.

I was very dissappointed with my experience at this property this weekend; however I do want to first share what was good. All staff were pleasant; the hotel was clean; beds were the most comfortable ever; breakfast was great; and  front desk staff at their level addressed my concerns. The suite layout is great for those who want a separate... More