Good location if you are attending a convention. Rooms were clean and well maintained. There was some noise from the street early in the morning that woke me up on the 4th floor. The breakfast area is big and the food was good. Parking was a pain. We had no idea where to go. Ended up just using the valet...
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Thank you for taking the time to review the Hampton Inn Philadelphia on your recent stay. We appreciate the feedback and I'm glad you were impressed with the quality of the hotel and service. We do have a great location being next to the convention center as well as in the middle of many historic sites.
Thanks for being our...
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Our team stayed here for a tournament. It was near good restaurants and cool old buildings. Unfortunately our toliet didn't work even after we had someone fix it twice. We ended up having to use the lobby bathroom a lot which was inconvienient. There was a wird second floor trucking business right outside our window which meant it was really...
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Thank you for taking the time to write your review. I apologize for the toilet problem. The staff reviews all of the reviews and use it as a tool to improve. The location of the hotel is great and I'm glad you took advantage of this.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager
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This is a basic Hampton Inn that works fine if you need a place to stay and don't need the amenities or luxuries of a higher end hotel.
I switched partway during my Philly stay from the Sofitel to here so I could roll our of bed to the convention center. Definitely a huge change in quality (e.g. Concierge at...
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Thank you for taking the time to write your comments concerning your stay at the Hampton Inn Philadelphia. We appreciate the feedback and will use to improve our quality. The location of the hotel is great because we are not only next door to the convention center but truly in the middle of the city to many tourist attractions. We...
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Location is good for downtown and excellent for the convention centre. As the title reads, it was an average stay, nothing memorable, which can be a good thing. Fair price for an average stay, breakfast included, not great, not terrible.
Thank you for taking the time to write your review concerning your stay at the Hampton Inn Philadelphia. We appreciate the feedback and review all of these with the staff. We continue to improve and we are adding 35 seats to our patio, upgrading the internet and bathroom amenities.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager
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Convenient to the rail station - just a few blocks. Able to take train from airport and walk to hotel. Breakfast was good but very crowded on the weekend. Pool and hot tub were nice. Staff was very helpful.
Thank you for taking the time to write your review concerning your stay at the Hampton Inn Philadelphia. You are right about the location, within blocks of transportation to the airport, train stations, bus station, and tourist stops. I'm very pleased you enjoyed the breakfast and we are adding 35 seats outside to help the volume of guests on weekends....
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Stayed for one week it was a nice stay. From check in to check out we were treated well. Checked in early on Sunday. Hot coffee was great and available all day. Room was clean could use a small Fridg. Breakfast was ok, some change would be good had Sausage and Cheese Omlete 3- days. Only problem is no on...
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Thank you for taking the time to write your review. This feedback is very important to us and we use it as a tool to improve. The hotel is upgrading the internet, bathroom amenities, and outside patio.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager
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Excellent location - right by the convention center and Reading Terminal Market. Rooms are a decent size, beds comfortable, staff very nice. Biggest negative was poor air conditioning in the rooms, and no fridge or microwave in the rooms.
Thank you for taking the time to write your review concerning your stay at the Hampton Inn. The hotel's location is great and I'm glad you were able to visit the city. The hotel is upgrading the interent and enlarging the outside patio. We have 30 rooms that have refrigerators and microwaves. These items are availbale on request in the...
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Our recent quick stop in Philadelphia was made all the better by our stay at the Hampton Inn Convention Center. We were greeted quickly and efficiently, and after check in provided with a useful map of the city. Our room was clean and spacious. The complementary breakfast was fresh and offered a variety of options for our picky family. The...
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Thank you for writing this review concerning your stay at the Hampton Inn Philadelphia. We appreciate the feedback and we are delighted you really enjoyed the hotel and service. The staff works hard to achieve this level and this will be shared with them. I hope the pictures came out excellent.
Thanks for being our guest.
Sincerely,
Roger Weber
General...
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I stayed at this property for one night and the room was beautiful! Front desk, concierge and breakfast team all were very friendly and "on there game when it came to accommodating there guests." I travel a lot and was very impressed with this property. I will be back and I sincerely recommend this Hampton Inn to other travelers.
Thank you for taking the time to write this experienced concerning your stay at the Hampton Inn Philadelphia. I'm very pleased all the areas of the hotel exceeded your expectations and you would recommend. We are upgrading the internet and outside patio within the next couple of weeks.
Thanks for being OUR guest.
Sincerely,
Roger Weber
General Manager
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Needed a place to stay near family living in south Philly. Good central location but the friendly, hospitable service far exceeded expectations. The staff could not have been more pleasant. From check in to the free breakfast - service was far nicer than at many five star resorts. We felt very welcomed. Would definitely come back for business or another...
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Thank you for the taking the time to write this review. All of these are read and reviewed by the staff. We use it as a tool to improve. The staff really works hard to achieve the service levels you experienced and I'm very grateful for that.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager
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