During our recent stay, the prices were increased for some reason. However, when paying over $400/night expectations should be met. The rooms are extremely small. The dresser drawers were broken and furniture worn looking. The bed was very clean and comfortable. However, the bathroom was two separate areas. One for the sink and one for the toilet/shower. The shower head... More

You're in a strange city. You're on a business trip, so your mind is on other things all the time. You want the hotel to be a safe refuge from the rush of the day. At the Sonesta Hotel Philadelphia, mission accomplished. Every single employee repeatedly provided high-quality, professional service. It wasn't just certain departments or particular staff members --... More

What a disappointment! Thankfully the hotel is scheduled for a renovation. This hotel is extremely dated! I think the television in the room is from 1982. The bed was not comfortable and it had the smallest bathroom I've ever seen. The location is good (right on Market Street) and the staff was very pleasant. However for $300/night I expected a... More

The hotel was a Crowne Plaza. Under its new moniker, I expected something updated or a little better. I was disappointed. The hotel is in a great location. The hotel is very clean and staff is awesome. However, the rooms need updating (as indicated on all of the posters around the hotel). I was really sad to see that the... More

Pros: Location Passes to Philadelphia Sports Club Concierge lounge was OK Cons: Sheets were synthetic feeling Bathroom was the smallest ever No electrical plug Old TV Elevators stopping on every floor even though no buttons pushed The place is just a little tired.

This is a perfectly nice hotel. I stayed one night this week for a job interview. I had a clean and quiet room, Although near the elevators, there was no mechanical noise. Some other guests were noisy in the corridor after my bedtime, but that's gonna happen anywhere. The decor is somewhat dated, but I understand they are about to... More

We went to Philly for business and stayed afterward to enjoy the city and the location of the hotel was perfect for business and tourist aspect of the city. The staff was great, everyone was very helpful. The carpet and furnishing are a bit old but they have signs everywhere about the renovations. If we ever go back to Philadelphia... More

Stayed here for 2 nights late April 2013. Arrived before check-in time, but room was available for us, 12th floor, no issues with street noise or noise from other rooms. Room big enough for 2 people with a nice desk area plus extra sitting chair which I like. Bathroom was quite small, but there is also a dressing area as... More

The hotel rooms are very nicely decorated and Fran is a great concierge! Except for the size of the bathrooms, the hotel is great and the staff very friendly. In addition, the gym had everything needed, towels and water included. The meeting rooms are very nice as well. I highly recommend this hotel.