Old outdated appliances in our efficiency unit. Microwave didn't work and office Indian said there was nothing he could do about it. The room and carpet was filthy--my feet turned black after I showered just by walking on the floor and carpet. We were moving from Orlando and had two cars and two cats. We were waiting for our PODs...
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Dear Guest,
We sincerely apologize for the inconveniences that you had during your stay. We also didn’t expect this to happen and we always look forward to the satisfaction of our guests when they will stay here ate Howard Johnson’s. This feedback will be escalated during our management meeting for us to further look into our flaws and improve our...
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I second all the previous reviews. I think the person that gave a good review was the owner or relative of the owner. If I had read the reviews before reserving, which I always do except this time I was traveling and did not have time to do that. Arrived at night, no place to park anywhere near room because...
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Dear Guest,
Thank you for spending some time in making this review. We also sincerely apologize for all the inconveniences that you have experienced during your stay. Our customer service staffs are always on the go to assist our customers when assistance is needed. Rest assured that we will discuss this issue and give possible sanctions to those accountable. We...
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No hotels were available on the Weekend due to various events around town. By 11 pm we were still searching for hotels and had to seattle down after driving all day long. This had two smoking rooms left at $100 +
Had to settle for the double smoking room in this dump of a Hotel., The chain name is misleading...
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Dear Guest,
We appreciate your time in making this feedback. We feel sorry that we didn’t meet your expectations. Our customer service staff would have been happy to assist you in providing the services that you needed. This feedback will be taken seriously and we would always want to see our customers satisfied by our services. We assure you that...
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We enjoyed our overnight here. When we stayed the room was clean, the staff was friendly and helpful. The breakfast had a wide variety and great coffee. The room ameneties were well stocked and there was a USA waiting in the morning. Much better than the last chain (LQ) we stayed in.
Dear Guest,
We are happy to know that you were one of the happy customers during your stay here at Howard Johnson’s. Our goal is to provide our valued customers a clean, cozy environment and impeccable service. Rest assured that this will be maintained, so that every time you stay here it will surely be a wonderful experience like never...
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The overall experience was awful,it was dirty,multipal things did not work!! Do not recommend this motel for anyone.
Dear Guest,
We sincerely apologize that you were inconvenienced during your stay. We always make sure that we offer clean and cozy environment to our guests. Our customer service staff are always there to render services that you need because we value our customers. We assure you that on your next stay, you will experience the great services that we...
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we stayed here on while house hunting in Florida. The photographs online must have been taken 30 years ago. We asked for a non smoking room, and were told there was only one left, however all the rooms on the second floor where we were were all marked NO SMOKING and they were vacant the whole time we were there....
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Dear Guest,
This feedback really caught our attention. We didn’t expect this to happen and we always feel frustrated after knowing that you had these issues during your stay. We would always want to provide our valued customers the services that they deserve. Rest assured that this will be on top our list during our management meeting. We will aim...
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This hotel was the worst I have ever stayed in!!! As soon as we arrived we noticed cigarette burns on the bathtub ring...no lamp shade on the one lamp....no light bulb in the other...the telephone reciever was glued or stuck down to the phone which did not even work....no remote for the tv and after about twenty minutes of walking...
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Despite lower evaluations by others below, it was acceptable for us to stay this hotel. The lady in front was friendly. A young male staff kindly helped me to connect my PC to internet. The cleanliness was well maintained when we stayed on March 18, 2010. There is a buffet restaurant (open until 20:30) in just one minute walking distance....
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Myself and 3 friends stayed at this motel on our first night of our holiday in Florida. We arrived at the hotel at 8:30 pm looking forward to a shower and a clean soft bed after a 8.5 hour flight and a 2 hour drive from the airport. When we arrived we were both disappointed and degusted at the state...
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We were disappointed with the cleanliness of the room, the carpet was filthy and their idea of a kitchenette was a microwave with a 6 inch cord with nowhere to plug it in and a small refrigerator. We left after only one night and went down the street.
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