The kids loved the pool. We stayed for 8 NIGHTS when they were doing work on our house. We got the two-bedroom suite, which was wonderful for our family of 7. We had a full size kitchen, table with chairs, two full bedrooms and two full baths, as well as a couch that pulls out. They have food in the... More

Getting the room cleaned is a hit or miss process. For example, when we stayed at the hotel during the Thanksgiving holiday weekend for four days our room was not serviced, once. The housekeeping staff seem reluctant to clean the rooms and often the desk personnel are indifferent to guest concerns. It is outrageous that we could not get the... More

I stayed at the Residence Inn on York Center Drive last year and had a very pleasant experience so naturally it was my first choice for a trip this last weekend. The first morning we woke to two barking and howling dogs that were staying in the room next to us, the noise continued for 15-20 minutes around 7:30 in... More

Love the property and the room. Nice layout. Comfy bed. Too bad the coffee pot was disgusting. I hate hotels that don't clean them properly. It really isn't that difficult.

I came to Ohio from Texas. Kenneth at the front desk is superb. He made me feel right at home. He was available and professional and he seems to be the only person at the front desk who consistantly works hard! He jumped right in and helped me. I just want to say that Kenneth really made my time there... More

I do not stay very often in a Residence Inn. Only stayed for one night. Property seemed new and clean! The room was modern and the bed was comfortable. Property had a light dinner meal around 6PM where you could grab a bite and mingle. The staff was helpful. The facility had an indoor pool, patio and basketball court. I... More

We stopped here for an overnight on our way from Detroit to Kentucky. We have come to love the Residence Inn's for their spacious suites -- great when traveling with 2 kids -- and nice breakfasts. We weren't disappointed, everything was great. Breakfast was also nice and servers were very friendly. Must also give a shout-out to Justin at the... More

We came here for the first time overnight and loved it. Rooms are spacious, clean, bright, and modern. The KING bed was so comfy that me, my hubby, and baby slept together just fine even though there was a sofabed and I could have requested a crib. Everything was great & we can't wait to travel that way again just... More

Check-in was fast. Room was exactly as reserved. Room is the 'new' style of Residence Inn, a building with spacious rooms, including desk area, kitchen area, bedroom area and bath. Room was quiet, and clean. WiFi was all wireless and adequate. I use the word 'adaquate' because the download speed was only 512K, which met my needs for random browsing.... More