I had a very short stay here. I didn't arrive until after midnight and left at 7:30am so take my review with that in mind. The staff at check in and check out were very friendly. I was traveling with no baggage due to airline issues so the hotel staff supplied me with a toothbrush and toothpaste. The hotel was... More

This Holiday Inn Express was very clean an easy access to interstate 10. It appears to be somewhat new as that everything looked very fresh. Front desk was very friendly/professional. Breakfast was alittle shy on some items but overall was what I would expect at this type of lodging.

This was my first stay at this hotel, but I'm sure it will not be my last as I will be traveling regularly to El Paso on business. This hotel knows how to do it right. It is clean, the staff is extremely friendly/professional, and the breakfast in the morning is outstanding! I did not use the pool or exercise... More

I'm a fan of Holiday Inn Express; I find them clean, bright and cheerful, but this one is a little faded around the edges. The bathroom was OK but with a few little marks and scratches. The carpet was the same and one of the chairs did have some unpleasant stains. Also, in the evening it took forever for the... More

Brand new.....enough said! Check-in was flawless and the rooms were impicable. Excellent staff...offered to take us on the shuttle to anywhere.

The hotel was very clean. However, there were obvious signs of age/neglect. The upholstery had obvious stains as did the walls. Wall paper was peeling in the bathroom. The phone by the bed didn't work. The fridge was dirty on the inside. The maid service was hit or miss. It was always clean, but some days she forgot to leave... More

This was a very nice, clean, affordable hotel room. The location was very convenient for shopping and restaurants.. We were happy with the location. The Staff was very friendly.. However my only complaint was no microwave or fridge.. the coffee maker was in the restroom???? The spa was closed..?? We weren't able to get extra towels our last night.. They... More

Stayed here on a Saturday night after my wedding. The room was clean, temperature was great, and the dude at the front desk was a great help. My only complaint is, I wish it was cheaper so I could stay here more often.

I stayed at this east El Paso HIE. It had received mixed reviews on TA, but I did not have a single problem with it, and I am a frequent and selective business traveler. In fact, the front desk staff actually checked me in at a rate that was lower than what was reflected on my confirmation. Apparently, I qualified... More