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Red Roof Inn - El Paso West

2.0 of 5
7530 Remcon Circle, El Paso, TX 79912-3513
Hotel amenities
Red Roof Inn - El Paso West
Ranked #19 of 78 hotels in El Paso
4.0 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    23
    9
    6
    4
    8
Date Rating
humble, texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

Ernie and his staff are still great. The people are pleasant and clean at a reasonable rate. Next door to Walmart and Cracker Barrel, with 1 block to I 35

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See 3 more reviews by cjaHumble_Texas for El Paso
Peralta, New Mexico
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 23 March 2012

The hotel is so easy to get to and is surrounded by a large number of good restaurants and fast food franchises as well as stores like Walmart and Home Depot. The convenience aside, the hotel was very comfortable and quiet. The room was great for a computer dude since there was an additional desk for multiple computers to linger... More

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Kennedale, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

My wife and I were travelling back to the Fort Worth area from Arizona and needed a place to rest our heads. A billboard for 39.99 caught our eye for the Red Roof Inn. We know that the lowest price is always for a single, but $50 isn't bad for a big name hotel chain right??? Now we know why.... More

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See 2 more reviews by Jesse H for El Paso
Ernie Parra, General Manager at Red Roof Inn - El Paso West, responded to this review
8 February 2012

Thank you for bringing room details to our attention so we may address this immediately. I really regret you did not enjoy your stay with us, your communication is important to our daily business operation. I hope you will give Red Roof Inn another opportunity in the future. Thank you. Ernie Parra, GM (915) 587-9977 More

Ruidoso, New Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 January 2012
3
people found this review helpful

Ernesto Gaytan, Ivan Juarez and crew were great. Friendly and helpful from minute one. Walking distance to Movies, nice eateries, Wal Mart!!, Starbucks, Chilis...Great metro bus center is one minute walk away. The whole crew is bilingual which doubles in my book as Superior Service Oriented Excellence. The rooms are clean and the housekeeping crew is efficient and polite. This... More

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El Paso, Texas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

I have been staying at this hotel everytime i come in town from college to visit my parents which is at least once every two weeks, and i must say the staff is amazing. The receptionis that I seem to always run into would be IVAN JUAREZ and he is not just a regular receptionist he seems to have great... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

I always stay here with my boyfriend and I like it, we are always happy to stay here. The service is great Ivan Juarez always helps us and he's a very friendly young man. The only problem is that check out is at 12 and the maids come in at 11 thats the only downfall.

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El Paso, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

The customer service I received was great. I was informed off all prices and incite of what's around. Great Customer Service

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Nederland, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 October 2011
1
person found this review helpful

Paid $56 (tax and all) for my room on 10/7/11. The room was clean and the staff was pleasant. I also appreciated that the doors to the rooms are interior doors which makes me feel safer. The only thing I didn't like was the lack of a coffee maker in room, but they had coffee in the lobby. I'd read... More

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El Paso, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 October 2011
2
people found this review helpful

The staff at this Red Roof Inn are disorganized and take advantage of their customers. They withheld some information on their policy and ended up charging me almost $400 in room fees that were not even used! They were unrelenting and hard to work with. When I told them about the misunderstanding they were not helpful at all! I ended... More

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Albuquerque, New Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 29 September 2011
2
people found this review helpful

I have stayed here before and no problem but on 9/27/2011 i checked in at about 10 p.m and the guy behind the counter was very rude. We then got to our room and i went to pull the blankets there was clumps of long black hair in the bed telling me the room had not been cleaned in the... More

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Ernie Parra, Manager at Red Roof Inn - El Paso West, responded to this review
4 October 2011

Thank you for bringing the front desk and room details to our attention so we can have this addressed immediately. I really regret you did not enjoy your stay with us. I hope you will give Red Roof Inn another opportunity in the future. Thank you, Ernie Parra, GM. 915 587-9977 More

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Additional Information about Red Roof Inn - El Paso West

  • El Paso Red Roof Inn
  • Red Roof Inn El Paso
Address: 7530 Remcon Circle, El Paso, TX 79912-3513
Price range (per night):* 58 AUD - 67 AUD

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