One of the worst stays I've ever had. First of all nearly fell flat on my face entering the lobby area due to the carpet being loose and bunched up. Then the fun started. After haggling with the manager for a better room rate I was given a room the size of a shoebox. Door into the bathroom could be... More

The stay couldn't be worse...one thing after the other. My fiance and I went to celebrate our first Valentines day together in this hotel...to begin with the valet parking guy is the bellboy, so you need to go into the hotel and ask so they can start the search for him...so we waited. The room that my fiancee had reserved... More

We reserved our room a few days prior to Valentines and reserved a room only not the Valentine's special, (champagne) when we arrived the front desk person said someone cancelled our room which was untrue, so we ended up with a double bed instead of the king size we requested, then at checkout they charged and gave us a receipt... More

Our experience at the Artisan was truly unforgettable for all the wrong reasons. Mix up at check-in, delays, weird staff doubling and sometimes tripling jobs. The hotel is in a shocking position with nothing nearby. We had the very creepy experience of feeling like the only guests in the place until we heard another guest couple fighting in the corridor... More

My stay there was horrible from start to end. They had one person working the front desk on Valentines Day so you can imagine the wait! You couldn’t even tell who part of the 5 man staff was. I think they had one guy behind the front desk, one guy who doubled as the valet and lounge attendant, one housekeeper... More

We had a horrible stay at this hotel. I heard from locals that the owners had been trying for 4 years to get this place open...and I think they needed another 4 years to be ready. Management and operation fail often. The worst part was the new years eve party that we were unaware was going to occur in the... More

We stayed at this hotel for our anniversary. Our room was on the 9th floor, the pool area on the 5th. At midnight, the party outside was still going on and we knew all about it because the walls are paper thin. The next morning, we went to checkout but decided to make a trip to the 5th floor to... More

Someone spent a lot of money to make the Artisan Hotel tasteless and dysfunctional. It has no Internet service, black walls and poor lighting and no staff, but it has a huge fountain in the lobby and a nice bar that was empty and without a bartender during our stay.