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All 78 El Paso hotels »

Doubletree Hotel El Paso Downtown/City Center

3.5 of 5
600 N. El Paso Street, El Paso, TX 79901
Hotel amenities
Doubletree Hotel El Paso Downtown/City Center
Ranked #12 of 78 hotels in El Paso
4.0 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    26
    14
    8
    2
    2
Date Rating
Austin, Texas
Contributor
18 reviews 18 reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 24 May 2012

Was there for a conference with 100+women and for some reason, management though it was a good idea to only have two of three elevators working. Mouse was there to greet me on the 9th floor near the soda vending machine and right outside my room. Was assured by confused/ alarmed management that there had never been a rodent problem... More

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1 review
5 of 5 stars Reviewed 8 May 2012 via mobile

Good hotel. Excellent location. Rooms clean. Comfortable beds.

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Eric_Jimenez, Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review
21 May 2012

Thank you for the great review, we look forward to your return. More

St. Petersburg, Florida
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

This hotel is very nice. The breakfast was good (included for gold HHonors member) and the beds were very comfortable. The walls were thin ( I could hear flushing in the bathrooms next door from the room and TV noises) but I still got a good night's sleep. The one big problem I had was with the internet. It was... More

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Eric_Jimenez, Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review
8 May 2012

I'd first like to thank you for writing a great review for us. Secondly, I would like to apologize for the slow connection. Sometimes it tends to slow down when we are at capacity and a large percentage of our guests are logged in. Thankfully, we are in the process of significantly increasing the speed of our internet so that... More

Santa Fe, New Mexico
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 April 2012

We stayed here one night, in town for a family event. The front staff were very friendly, prompt, and attentive at check in, which is always a good sign. We found the room to be comfortable with adequate space, and very clean. We actually spent very little time at the hotel itself, but I do have two bits of advice.... More

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Eric_Jimenez, Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review
8 May 2012

Thank you for taking time to review us. We are glad you enjoyed your stay. Hopefully with the ongoing revitalization of downtown, it will help bring in more restaurants and entertainment for our guests. We truly value your input and look forward to your return. More

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

I stayed here with a group of friends for a big party my family was throwing nearby on New Years eve. I have to say that it's okay, restful, clean but it's an old hotel that they renovated, gutted out etc so it still has the quirks and layout of an older property. It's not bad and decent little bar... More

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See 3 more reviews by Liv101 for El Paso
Eric_Jimenez, Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review
15 April 2012

I would like to thank you for taking time to write a review about us, we greatly appreciate it. We love hearing that our staff is helpful and we are dedicated to giving the best service possible. We hope you continue to stay with the DoubleTree brand. More

N. Virginia
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 April 2012

Fastest check-in I've really ever seen. Had my keys ready. Very polite too. My room was nicely appointed with a really comfortable bed. I was only there for an overnight, but it was very restful. I found the hotel a good value too. Same rate as a number of nearby hotels. I'd definitely stay at this hotel if in El... More

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Eric_Jimenez, Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review
15 April 2012

Thank you so much for the kind words. We appreciate you taking time to write a review about us. As for the water issue, I do apologize for the inconvenience, and please know that our maintenance crew takes these matters very serious. Should you stay with us again and have any issues during your stay, please feel free to let... More

Winter Park, FL
Top Contributor
71 reviews 71 reviews
Reviews in 51 cities Reviews in 51 cities
213 helpful votes 213 helpful votes
4 of 5 stars Reviewed 3 April 2012

This is my favorite hotel in El Paso. I visit El Paso on a regular basis for work and have stayed at over 10 hotels in the area. By far this is my favorite but it does have issues. For a hotel that was gutted and rebuilt you would of thought they would have put insulation in the walls. Plan... More

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See 3 more reviews by fdipace for El Paso
Eric_Jimenez, Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review
7 April 2012

Thank you for taking the time to write a review about our property, we truly appreciate it. I'm glad we've been able to keep you coming back as a regular guest. Please continue to share any ideas you may have for improvementls, with our front desk associates. Thank you once again! More

Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

Pleasantly surprised with the room quality, clean, wi-fi, easy access to local area events and places and enjoyed the hotel. The hotel is easy to find and the staff was great. The restaurant onsite, while good was a little pricey but the food was very good and a little different. THe beds were comfortable and the staff accommodated all of... More

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Eric_Jimenez, Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review
29 March 2012

Thank you for coming out to stay with us, I'm glad we were able to accomodate your every need. We truly appreciate the positive reponse and look forward to seeing you in the near future. Thank you again. More

Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 16 March 2012 via mobile

Clean rooms, updated decor, decent food and close to numerous restaurants makes this the best spot to stay when visiting sun city. A little pricey but worth it for a business trip or a nice vacation.

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Eric_Jimenez, Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review
18 March 2012

Thank you for giving us such a great review! We look forward to serving you in the near future. More

Florence, Massachusetts
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

I travel often for work and a recent stay in El Paso was short but lovely. This hotel had wonderful staff, and their shuttle service is not only from/to the airport, but within reason, they take you to other area restaurants and pick you up. Everyone was terrific, informative, and if you engaged them in conversation, they were very willing... More

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Eric_Jimenez, Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review
29 January 2012

thank you for taking time to give us a great review. we look forward to having you stay with us again. should you ever encounter noisy neighbors again, please do not hesitate to give us a call. thank you again. More

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Additional Information about Doubletree Hotel El Paso Downtown/City Center

600 N. El Paso Street, El Paso, TX 79901
Price range (per night):* 88 AUD - 193 AUD

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Doubletree Hotel El Paso Downtown/City Center
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