We recently stayed at this hotel for 2 nights. Wonderful staff, always helpful and friendly; the room was really pretty and comfortable, super clean and the breakfast both mornings was really great.

I travel a lot for work, usually staying at hotels that are a step or two above Comfort Suites. That said, there are few options on the west side of El Paso. I was pleasantly surprised by this hotel. It's relatively new, clean and comfortable. The room had a bit of extra living space -- though not like an Embassy... More

On Xmas day we were traveling west on I-10. We stopped in Van Horn to see about a room and the Hampton, only new place in town wanted the highest rate possible even though they had no customers! We traveled on to El Paso and stayed here. The desk person was very nice and gave us a well-located room. The... More

I resided at this hotel from June 13 through July 8 while on business travel and enjoyed my stay immensely! The hotel was clean, the staff was always available and responsive, and the location of the hotel was perfectly situated admist a great variety of restaurants, Wal-Mart (a must have for long-term business trips), banks and right off of the... More

My family came in to town to visit and stayed at this hotel. During their stay, my mother slipped and fell on the property due to a spill that they had not cleaned up. Her clothes and purse were stained from the liquid. They said that they would pay for her dry cleaning and then when we went to check... More

Nick Bhakta is the GM and owner and a man without compassion and is also a liar. My mom fell down on property during her stay due a slippery surface they did not have cleaned up properly. She is 68 and was shaken, she is black and blue and very sore - we are lucky she did not break anything.... More

Great bed, nice room and well priced. However the excellent staff make this an easy choice in west El Paso. The breakfast service was particularly good, with items promptly and consistently replaced. This hotel is VERY well managed.

My Company and I have stayed at this hotel, frequently. Always satisfied, but this last stay, I saw a decline in service, change of management, has caused service to go down, also I noticed when I checked in, that my sheets were dirty and had been used, I told the front desk, they said nothing could be done until morning,... More

We are a family of 4 - Mom,Dad 7 yr old and 2 yr old. We came for 3 nights to visit my step-son who is stationed at Ft Bliss. We came here a few years ago and stayed at the Embassy Suites, but it seemed too expensive this time. The rooms here were $99 and I got a 10%... More