Okay, let’s clear the air. If you’re looking for a band new sparkly place. Stop reading now and go on to the next hotel. If you’re looking for a clean (yes, very clean) place to stay where you have lots of room and are treated well by the staff. This is the place. My coworker and I were looking for... More

Of all the different hotels I have stayed at over the years, the Chase Suite Hotel is one of the very best. The staff will make you feel right at home. They are also a pet friendly hotel; allowing both dogs and cats. I would most definitely recommend this hotel to anyone who wants to stay at a suite hotel... More

If you are in El Paso and need to stay near the airport coming or going or for a few days this is a great venue. Comfortable suites, good breakfast and ample sized pools. Staff was helpful although the amenities could have been renovated a bit to provide a better experience - especially the business center.

Very helpful and accomodating . Clean rooms and friendly staff

When I got there..the front desk person acted like she didn't know what she was doing...should have informed us before taking out money that the pools were not available (they were filthy) there was no washer/dryer available and that the water was going to be shut off from 10am to 2 pm every day. We learned this after going to... More

We had a family trip planned with family from florida and we drove about 4 hours to meet in El Paso to visit my nephew recently stationed at Fort Bliss. We arrived early to ensure we could hold a room by the pool as we planned on spending a lot of time there as well as cooking in our room.... More

I stayed there for sad purposes , my dad was very sick and passed away I was there to make arrangements to bring him home, to our home town, the place was pretty decent, thr room was somewhat gloomy and dark, breakfast was ok, but everything that you grabbed it looked like they were watching you, the girls who served... More

I was on a business trip for almost 3 months. The setting of the Hotel is nice. Privacy is given since it is not the traditional hotel setting, one hallway and one room door after the other. Renovations are needed. I had minor issues (peeling paint in the bath room). Some of my coworkers had major issues (wet carpet/ water... More

This place was not Child Friendly ! I was charged for a tolet bowl 100 dollars after the held 250 dollars out of my account without my knowledge they also locked Me and the Family out of our rooms after housekeeping told the we had a broken toliet bowl. i went to get new room keys was informed that our... More