TownePlace Suites Little Rock West (AR): See 81 Hotel Reviews and 23 Photos

Also Known As:: Towneplace Suites Little Rock West Hotel Little Rock; Towneplace Suites Little Rock West Hotel

Address: 12 Crossings Court, I-430 & Shackleford Rd - Exit 5, Little Rock, AR 72205

Phone Number:

Region: United States > Arkansas > Little Rock

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access

Hotel Style:

#4 Romantic Hotels in Little Rock

#10 Family Hotels in Little Rock

#12 Business Hotels in Little Rock

Price range (per night): $104 - $139

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Located at Shackleford Crossings in West Little Rock is the TownePlace Suites by MarriottOur hotel is designed and equipped for our guest to travel without leaving home, with amenities such as: - Full-Kitchens in every room- Conventional oven in our one and two bedroom suites- 32" flat panel TV's with HBO- Complimentary wired and wireless internet- Wake up to a deluxe complimentary breakfast, served every morning, with items such as eggs, bacon, sausage and Belgium waffles. Several healthy options are also available- Join us during our managers' receptions held Monday thru Thursday from 5:30pm until 6:30pm and enjoy many food options in our buffet- Stay in shape and up to date with built-in TV's on each piece of cardio equipment in our fitness center. Complimentary headphones are available. Treadmills, elliptical machine and free weights are just a guest key away- Take a dip in our pool or fire up the grill and relax on our patio. ... more less

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Docdic18

Senior Contributor

41 reviews

9 hotel reviews

Reviews in 17 cities

9 helpful votes

“Excellent overnight stay, one minor complaint.”

Reviewed 16 June 2013 NEW via mobile

We stayed at TownePlace Suites in Little Rock on our way to northern Arkansas. This was a good overnight stay, and would've liked to stay longer. The room was spacious with a large fridge, small stovetop, sink, and microwave. The beds were very comfortable, and there was a table with seating for four in the large room. Breakfast in the... More

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Jimmy W

Booneville ms

1 review

“Out standing Motel”

Reviewed 3 June 2013

Outstanding service the General Manager Nicholas Cooper and his staff has a top rated facility. The rooms were very clean and the added kitchen was great. The breakfast was great. The motel was quit and shopping very close to the facility.

Jimmy, Thank you for taking the time to review our hotel! I am pleased to hear that you think so highly of our staff and property. Please make sure to stay with us the next time you are in Little Rock! Stephanie Ferguson Director of Sales More

Randall F

Dallas, Texas

“Pretty bad.”

Reviewed 1 June 2013

Analog TV on Hi Def sets with terrible reception. Found a rag with snot on it in our sink, told the receptionist, he said he'd take care of it, left for 2 hours and came back, snot rag still in sink. Tiny partial roll of toilet paper in bathroom. Extremely hard to find, best directions are "Behind Walart". LIght fixtures... More

Randall, We are sorry to hear that you had such a poor experience at our property. For the room to not be fully cleaned upon your arrival is unacceptable, leave alone the fact that you had brought an issue to a staff member's attention. The majority of our channels are not HD. Currently, our provider is Comcast, which offers Xfinity... More

Valarie S

Hot Springs, Arkansas

26 reviews

5 hotel reviews

Reviews in 6 cities

1 helpful vote

“Air Conditioner ruined the whole experience”

Reviewed 28 May 2013

I had a 2 night stay at this hotel. It was clean, nice, & perfect!...or so I thought. I will not be staying here again. The air conditioner blew cold all during the hot part of the day. I had it set at 70 degrees. At about 12am it turned off. I got up and turned the thermostat to 60.... More

See 10 more reviews by Valarie S for Little Rock

Hi, Valarie, Thank you for taking the time to make us aware of the issues during your stay. We are in the process of changing our air conditioning/heating to a more eco-friendly system. Unfortunately, you were a "victim" of this process. The kinks should all be worked out shortly. The doors are, like most other hotels, tightened to close if... More

KarenCatapano

Saddle Brook, New Jersey

Contributor

11 reviews

3 helpful votes

“Clean, good value”

Reviewed 27 May 2013

Stayed here last summer and again this year. Rooms are clean, staff very accommodating. Very convenient to shopping and highways. Breakfast is a nice plus. May be difficult to use the computer. They have 2, but one is chronically down because of "viruses" (during both of our stays). Living room was a little worn - from sun damage - but... More

See 4 more reviews by KarenCatapano for Little Rock

Thank you so much for writing a review and, even more so, being a repeat guest with us, Ms. Catapano. We appreciate loyalty from guests like you who can see consistency and areas of improvement. We believe that our staff is our best asset and are happy to hear that you find them accommodating. We will, hopefully, have a new... More

pennic

Zachary, Louisiana

15 reviews

Reviews in 7 cities

12 helpful votes

“Great overnight stay with the Family”

We stopped in Little Rock on our way to Branson. This was a great place to stay the beds were comfortable, our room was clean and the staff was friendly. The free breakfast was a great bonus. Eggs, hashbrowns, toast, bagels, sausage, yogurt , cereal yum. Being next to a shopping area was great. We were next to a Walmart... More

We are so pleased that you appreciated the amenities we are able to offer, location and our staff. We are hoping to upgrade the televisions soon. Thank you for writing such a kind review and we look forward to seeing you and your family on your next trip through Little Rock! More

jksallus

Denver, Colorado

12 reviews

10 hotel reviews

Reviews in 10 cities

20 helpful votes

“Good Value!”

Reviewed 23 May 2013

I stay at the TPS about once per quarter. This is a really nice hotel for the price and it is in a good location with amenities near-by. The rooms are clean, and the small stove and full sized fridge are great for the longer stay. The only thing that I don't like about this particular hotel are that the... More

Thank you so much for reviewing our hotel! We appreciate that someone who stays in Marriott properties as often as you thinks so highly of us. We are hoping to add more HD channels to our line up by the end of the year and are looking into upgrading the televisions. Thank you for staying with us and we look... More

Cathy M

Birmingham, Alabama

2 reviews

Reviews in 2 cities

“Home Away From Home”

Reviewed 10 May 2013

The staff at the TownePlace Suites in West Little Rock, AR truly makes you feel like you are one of the family! I am currently working on a project in Little Rock & began staying at this property in January, 2013. From the very first time our team walked in the door Nicholas & his staff made us feel so... More

Dear Cathy, Thank you so much for your kind review! I am glad to hear that our best asset, our staff, is appreciated and that their efforts do not go unnoticed. We are so pleased that you are enjoying your time with us. Stephanie Ferguson Director of Sales More

iqzooo

Fayetteville, AR

Reviewer

4 reviews

3 hotel reviews

Reviews in 5 cities

2 helpful votes

“Disappointed in Marriott”

Reviewed 6 May 2013

Was there with several family members over the weekend of May 3-May 5, 2013. Many of the guests were loud. The maid service did not come on Saturday until after we left to eat at 6:30 PM! I had carried the towels down to the front deak to see if they were going to bring clean ones or if I... More

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Thank you for submitting this review. Unfortunately, on Saturday morning two of our housekeepers had family emergencies that required them to leave the hotel early. As you might imagine, that resulted in several "extra" rooms for the remaining staff to clean. We do apologize for the delay in having your room serviced. We have two elevators in the hotel, both... More

arc4u

sunny flordia

Senior Reviewer

9 reviews

6 hotel reviews

“Pretty good but needs work.”

Reviewed 5 May 2013

The place was clean but not up to Marriott standards. Things missing from the room and hotel. For example, Tea, on welcome counter, there was only one kind when usually many choices, when I asked it was met with oh well all we have. I love Marriott and TownPlace Suites is usually my favorite but if your used to excellent... More

Thank you for submitting your review. As mentioned in recent responses, we have a new Operations Manager in place and I believe that the cleanliness of the hotel will be back to, and hopefully exceeding, Marriott standards. I would be interested to know more about the interaction you had regarding the tea. We offer at least three different flavors of... More

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TownePlace Suites Little Rock West Hotel

TownePlace Suites Little Rock West

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