We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 57 Little Rock hotels »

Embassy Suites Hotel Little Rock

3.5 of 5
11301 Financial Centre Parkway, Little Rock, AR 72211
Hotel amenities
Special offer
Save up to 20% - book now
Embassy Suites Hotel Little Rock
Ranked #19 of 57 hotels in Little Rock
3.5 of 5 stars 80 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

80 reviews from our community

    Trip type
Traveller rating
    23
    23
    20
    13
    1
Date Rating
San Antonio, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 May 2012

Just completed my fourth Hilton property; two more left on an 11 day business trip. As a matter of fact, I'm typing this note from an Embassy Suites location in Dallas, Texas (will write about this one tomorrow). Hilton is my number one lodging choice, especially Embassy Suites with the 2-room suites, evening manager's special and the great cook-to-order breakfast.... More

Was this review helpful? Yes
LITCPGM, General Manager at Embassy Suites Hotel Little Rock, responded to this review
23 May 2012

Thank you for utiling Trip Advisor to review your recent stay with us in Little Rock, AR. I apologize that the Front Office team was indifferent to you upon arrival as we certainly appreciate your business greatly in particular as a HHonors member. We believe we have a great hotel here and apologize for the less than cordial initial greeting.... More

Chicago, IL
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 15 May 2012

The front desk staff was friendly and helpful. The omelet chef seemed bored to be there and was dealing with too many people at once. As a business traveler, having to pay for WiFi is a deal breaker going forward. There are too many comparable hotels, like the Crowne Plaza down the road that are cheaper and have free Internet.

Was this review helpful? Yes
LITCPGM, General Manager at Embassy Suites Hotel Little Rock, responded to this review
23 May 2012

The front desk staff was friendly and helpful. The omelet chef seemed bored to be there and was dealing with too many people at once. As a business traveler, having to pay for WiFi is a deal breaker going forward. There are too many comparable hotels, like the Crowne Plaza down the road that are cheaper and have free Internet.... More

1 review
3 of 5 stars Reviewed 13 May 2012 via mobile

It was okay. The carpets were very oily so I don't recommend walking on the floor without shoes. It could of been more grand. Though they did have bordgames up at the front desk.

Was this review helpful? Yes
LITCPGM, General Manager at Embassy Suites Hotel Little Rock, responded to this review
23 May 2012

Thank you for taking your time to comment about us on TripAdvisor. We appreciate your feedback and will utilize your comments to address your concerns and work to improve for all of our guests. Please feel free to utilize me as a reference for any future reservations here with us. Sincerely, Roger Brown General Manager Roger.Brown@jqh.com More

San Miguel de Allende, Mexico
Top Contributor
72 reviews 72 reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 13 May 2012

As a Hilton gold member and frequent user of Embassy Suites from coast to coast, this one can use an infusion of customer training. From the check-in experience to the dining experience (if you call it dining), personnel were indifferent, not the typical jovial, helpful sort you find at nearly at Embassy Suites. It seemed almost epidemic.

Was this review helpful? Yes
See 3 more reviews by DuaneSandul for Little Rock
LITCPGM, General Manager at Embassy Suites Hotel Little Rock, responded to this review
23 May 2012

Dear Mr. Sandul, Thank you for your feedback via TripAdvisor. I apologize that our team did not provide you the exceptional customer service that you should expect from a Hilton Branded property. I am very surprised as this is an area that our team is generally very strong in. Please feel free to utilize me as a point of contact... More

Travellers are raving about these Little Rock hotels

Crowne Plaza Little Rock
4 of 5 stars
Show Prices ABS:HotelCheckRates-d195637?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Holiday Inn Express & Suites - Little Rock West
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d625333?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Courtyard by Marriott Little Rock Downtown
4 of 5 stars
Show Prices ABS:HotelCheckRates-d490895?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
TownePlace Suites Little Rock West
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1485978?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Comfort Inn & Suites Downtown
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d281304?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Arkansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 11 May 2012

What good is an agreement with an establishment when the hotel manager gets greedy and releases the rooms of two high school teams..while they are playing their quaterfinal games? In the end it matters not what official policy is when whomever represented the establishment , made promises and took the reservations. Add to that the false pretense that he, the... More

Was this review helpful? Yes
Pennstr, General Manager at Embassy Suites Hotel Little Rock, responded to this review
30 May 2012

Thank you for taking your time out to review us on TripAdvisor. We apologize greatly for the events that took place over the weekend of your stay. There was a great amount of confusion and miscommunication that all would have been better handled with a true written contract in place. A difficult situation indeed as we understand that the schools... More

springfield mo
1 review
5 of 5 stars Reviewed 6 May 2012

We had a friendly person working the front desk when we came in. (Tiffany) She was very helpful and took time to talk to my daughter which as a mom I always appreciate. Great stay, good breakfast. The guys cooking the made to order omelets were very nice. My one and only "complaint" would be our key cards.. we must... More

Was this review helpful? Yes
Pennstr, General Manager at Embassy Suites Hotel Little Rock, responded to this review
14 May 2012

Thank you greatly for taking your time out to write about your recent stay with us in Little Rock. We appreciate your feedback greatly and look forward to having you back with us again soon. If I may ever be of future service to you please feel free to contact me personally. Sincerely, Roger Brown, General Manager Roger.Brown@jqh.com More

Cincinnati, OH
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 April 2012

I stayed a few times at the Embassy Suites for business and the service is always great. The room are a little worn but the bed was comfortable. I really like having a mini fridge in the room which is usually stocked with water. This is a nice amenity.They also have a manager's reception in the evening which is very... More

Was this review helpful? Yes
Birmingham, Alabama
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

This hotel was really nice when it was new,but now the rooms feature worn carpets with threads hanging out and the furnishints are dated. Smoking is allowed on the 2nd floor. first room I was offered on the 7th floor smelled of smoke and carpets were well worn. The front desk was pleasant but un-apologetic and I was switched to... More

Was this review helpful? Yes
Pennstr, General Manager at Embassy Suites Hotel Little Rock, responded to this review
14 May 2012

Thank you for taking your time out to write about your recent stay with us in Little Rock. I apologize for the inconsistencies in product and service that you encountered during your stay. We are in the process of renovating / re-finishing our guest room furnishing and try hard to minimize the impact to our guests. I apologize that this... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 March 2012

My son loved the lobby. There was a stream with tropical fish running through thee lobby. The staff took out 2 year old to the stream and showed him Casper the Coy and Goldie, the monster Coy fish. The hotel was well appointed and in a great location. I got to meet the General Manager at breakfast, what a great... More

Was this review helpful? Yes
Pennstr, General Manager at Embassy Suites Hotel Little Rock, responded to this review
27 March 2012

Thank you for taking your time out to review your recent stay with us on TripAdvisor. We value your comments greatly and thank you for your kind words about our team. We are very proud of our Koi stream and the many beautiful fish that we have there. Kids and adults love to watch them. Please feel free to contact... More

Fort Smith, Arkansas
Senior Contributor
33 reviews 33 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 19 March 2012

We stayed here on a Saturday night while attending a local event. The best thing about this hotel is location - close to restaurants and proximity to I-430. As most embassy suites seem to cater to families and sports teams we were certainly not surprised to find this to be the case on the night we stayed. In fact we... More

Was this review helpful? Yes
Pennstr, General Manager at Embassy Suites Hotel Little Rock, responded to this review
20 March 2012

Thank you for taking your time out to review us on Trip Advisor. We work hard to remain competitive in the market while providing some excellent Brand inclusions such as our complete cooked to order breakfast as well, two room suites and of course our evening managers reception. We are continuously trying to keep our hotel up to date. Currently... More

Travellers who viewed Embassy Suites Hotel Little Rock also viewed

The Capital Hotel
5 of 5 stars 153 Reviews
Little Rock, AR
Show Prices ABS:HotelCheckRates-d75232?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hampton Inn & Suites Little Rock - Downtown
4.5 of 5 stars 70 Reviews
Little Rock, AR
Show Prices ABS:HotelCheckRates-d1199927?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
BEST WESTERN PREMIER Governors Suites
4.5 of 5 stars 178 Reviews
Little Rock, AR
Show Prices ABS:HotelCheckRates-d75157?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 57 hotels in Little Rock, ranked by popularity »

Been to Embassy Suites Hotel Little Rock? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Embassy Suites Hotel Little Rock

  • Embassy Suites Little Rock
  • Little Rock Embassy Suites
Address: 11301 Financial Centre Parkway, Little Rock, AR 72211
Price range (per night):* 113 AUD - 163 AUD

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel Little Rock, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Embassy Suites Hotel Little Rock
Show the lowest price for this hotel (from our partners)
Show Prices