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Courtyard New York Manhattan / Times Square

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Traveller (330)
Room & Suite (137)
Videos (1)

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About

#273 of 499 hotels in New York City
Location
Cleanliness
Service
Value
Discover the comfort of refreshing NYC hotel rooms at the Courtyard New York Manhattan/Times Square and enjoy a convenient Midtown Manhattan location. You can be in the center of it all with Bryant Park, Rockefeller Plaza, Central Park, and Madison Square Garden within a few steps of our front door. Enjoy great amenities like breakfast options, dinner and drinks, free wi-fi, and fitness center when you stay with us.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Car park
Wifi
Restaurant
Breakfast available
Meeting rooms
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Iron
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

114 West 40th Street, New York City, NY 10018
Courtyard New York Manhattan / Times Square
1,702Review44Q+A100Room tips

Reviews
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Tina B wrote a review Yesterday
2 contributions
I've stayed at this location 2 other times ( in the winter) and have had great experiences except this time when it was warmer and there is no air conditioning until May! Great location and would stay here again unless it's during this in between seasons of spring/ summer when it's warmer. They do not have air conditioning until May which is a no go for me and need it cold when I'm sleeping at night as a woman in her 50's!
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cami wrote a review Yesterday
39 contributions4 helpful votes
The location of this hotel was awesome. It was right around the corner from Times Square on one side and Bryant Park on the other side. Our room was small but good enough for two people. It was clean but outdated. Our sink had a small leak under it and was fixed but I also had to tell the front three times. The housekeeping staff was nice and very friendly. However, they only come every other day unless I request for every day (which we figured it out later). They have a cute little bar on the first floor and I was hoping to catch a football game on TV. However, the whole area was taken by some outside speed dating event and left no room for hotel guests. It just didn't seem like a great place to host an event like that.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wendy E wrote a review Feb 2024
Hudson, New Hampshire28 contributions60 helpful votes
If your looking for a Times Square hotel this is it. It’s clean, quiet, and convenient location. Workers were all very nice too. Only thing I would change is better breakfast options. We went to Dunkins every day instead. It’s conveniently located near Penn Station, Times Square, Bryant Park and Rockefeller Center.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard New York Manhattan / Times Square
Responded 3 weeks ago
Dear Wwegan, Thank you for choosing Courtyard New York Manhattan/Times Square and sharing your positive experience! We're thrilled you found our hotel clean, quiet, and conveniently located near major attractions. It's also heartwarming to know that you were pleased with the warm hospitality shown by our staff. We appreciate your feedback and will take steps to improve our breakfast offerings as well. It was a true pleasure to have you as our guest, and we hope to see you again soon! Sincerely, Jessenia Rodriguez Senior Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JOE wrote a review Jan 2024
Sydney, Australia2 contributions
What a crap of a hotel for the money we spent. New York was dirty with garbage all over the streets, the hotel stay made our stay even worse. Breakfast for the homeless would be better, rooms are small. 1 front desk female staff (can't recall her name) thinks she owns the hotel.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Please check before you book here. I made a big mistake not doing my homework.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard New York Manhattan / Times Square
Responded 8 Jan 2024
Dear joekI994FD, We're sorry to read that your experience fell short of expectations, and we sincerely apologize for any inconveniences you encountered during your stay. We take your feedback seriously and will address the issues raised to ensure improvements. Cleanliness is a priority for us, and we'll work diligently to maintain the highest standards. Regarding breakfast, we'll review our offerings to ensure a better experience for our guests. Additionally, we appreciate you bringing the staff member's behavior to our attention, and we'll address this internally to ensure our team provides the highest level of service. We are wholly committed to regaining your trust and confidence, and we hope you give us another opportunity. Sincerely, Jessenia Rodriguez Senior Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gelinda C wrote a review Jan 2024
2 contributions
The hotel needs updating. Room and bath were very small but clean. Continental breakfast was wonderful. Location gets a 9 out of ten. Price was reasonable for the month of December. I would stay again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard New York Manhattan / Times Square
Responded 4 Jan 2024
Dear gelindac2022, Thank you for taking the time to share your feedback. While we're glad that you found our continental breakfast pleasing and the location convenient, we apologize for not meeting your expectations regarding the condition of our property and the room and bathroom size. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from reviews like yours. Your feedback is invaluable, and it's great to know that the pricing was reasonable for December. We look forward to welcoming you back for another stay. Sincerely, Jessenia Rodriguez Senior Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bking406 wrote a review Dec 2023
Burlington, North Carolina109 contributions46 helpful votes
The lobby of the hotel is tight when you walk in . The rooms are ok , they need updating. I could not believe half the shower just sits open , no curtain or glass. Water kept getting on the bathroom floor. You can also see is causing the door to the bathroom to rot at the bottom. The highlight of the stay was Miguel at the front desk. Kudos to him for making our stay great,
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard New York Manhattan / Times Square
Responded 7 Dec 2023
Dear bking406, Thank you for your recent review. Please accept our apology that we did not meet all of your expectations during your recent stay. We strive to provide all our guests with a comfortable and memorable stay, so we regret your concerns. We have discussed these issues with our team so these concerns are not repeated. Further, we appreciate you mentioning Miguel, and we are glad he helped make your stay comfortable. We look forward to welcoming you again to provide you with the flawless visit you deserve whenever your travels bring you to the city again. Sincerely, Jessenia Rodriguez Senior Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherri B wrote a review Dec 2023
Venice, Florida91 contributions33 helpful votes
We arrived for our annual NYC visit at 10 am. The staff was very friendly and took our luggage as a room wasn’t ready. We spent our day walking around the town. The hotel is very convenient to Bryant Park which we love. We got to our room and noticed the toilet would not flush properly. We went downstairs to the front desk and they apologized and said they would get it repaired. We left for dinner and when we returned, it still was not fixed. Next morning we asked again for them to repair the toilet. Why should we have to use the restroom in the exercise room when we spent $500 a night???? Still no repair so we told them we wanted another room. Everyone is very friendly and we did get another room but why didn’t they just repair the first time around? For the most part the rooms are comfortable and, for New York city, they are a good size. I was just disappointed that, for what we paid a night, we had to move to another room.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard New York Manhattan / Times Square
Responded 4 Dec 2023
Dear SherriB835, Thank you for choosing our hotel for your annual visit to NYC. We appreciate you taking the time to share your detailed feedback with us. We are thrilled to hear that you found our staff friendly and enjoyed the convenience of our location near Bryant Park. However, we sincerely apologize for the inconvenience you faced with the toilet in your initial room. We understand your frustration and are committed to reviewing our procedures to ensure that such issues are promptly addressed in the future. We are pleased that you eventually got a comfortable room, and we want you to know that your satisfaction is our top priority. We appreciate your understanding and hope to have the opportunity to provide you with an improved experience during your next visit. Thank you for bringing this to our attention, and we look forward to welcoming you back. Sincerely, Jessenia Rodriguez Senior Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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acianflocco wrote a review Nov 2023
New York City, New York30 contributions3 helpful votes
Visited the city in November 2023. Overall, we were disappointed in the hotel. I’m not someone who needs a 5 star hotel necessarily but BASIC things like cleanliness and AC are preferred. Our first impression of the room was that it just hadn’t been updated and just felt drab and upon further inspection it just didn’t feel clean. THEN on our first night as we headed to dinner I set the AC to roughly 66 degrees and put the fan on high in hopes that by the time we returned from dinner for bed time it would be cool in the room. I was wrong. Once we returned the room still felt stuffy and just felt a little hot. I then turned the AC down to 60 degrees and after an hr the room was still stuffy. I called the front desk and asked them if something was going on with the air conditioning. They informed me that they shut off the air conditioning in the winter to the entire building, and that I would have to sleep with the window open of my room if I wanted my room to be cooler. They also offered a fan and for the maintenance man to come to our room to see if there was anything further that could be done. Once the maintenance man arrived, he then gave me a completely different reason as to why it was hot in our room and told us that in the winter they had too many people complaining that the rooms were too cold so they shut off the AC because of that and that I would have to leave my window open/use the small fan provided. Although it got down to about 65 outside it was still STUFFY in the room with window open and fan on. Now, idk about y’all but kind of the whole point of a hotel room is that if you want to have it be an arctic tundra while you sleep then you may choose to do so. On the flip side if you want it to feel like the desert while you sleep you can also do that. But to be FORCED to be in the desert while trying to sleep was incredibly uncomfortable. I called THREE other hotels in the area and asked them if this was normal and every other hotel said “no, I have never heard of that. At our hotel whatever temperature you want your room at, with AC or no AC, that is up to you” Only pros were the beds were comfy and the pillows were okay but I didn’t get any good nights sleep because I was too busy sweating and plugging my ears from all the sirens that I could hear very loudly because we had to have the window open… on the 29th floor. So IF YOU like to sleep in a quiet, COLD, and dark room. This hotel is not for you. If you enjoy sleeping in desert like conditions then book now. 🙄 🥵
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: THERE IS NO AC IN THE ROOMS. THE ROOMS GET STUFFY and you will be told to sleep with the window...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard New York Manhattan / Times Square
Responded 21 Nov 2023
Dear acianflocco, Thank you for taking the time to review our hotel. We sincerely apologize for not meeting your expectations for a seamless stay and regret that you were unable to get a good night's rest. Our number one priority is to make sure our guests are comfortable, but we are terribly sorry for the inconvenience you had and that the resolution you received was not adequate. We will convey these comments appropriately. Sincerely, Jessenia Rodriguez Senior Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stephen w wrote a review Nov 2023
1 contribution
Maria was very rude when verify check date for a V.I.P coming in. I called she didn't even give me a second before hanging up and when I called back she trying to figure out how I know her name. That's because she said he name when she answer the phone . Please use the 3 step rule if you cannot hear a person on the phone, Greet your hotel 3 times before hang up.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard New York Manhattan / Times Square
Responded 15 Nov 2023
Dear stephenwA3315TP, Thank you for taking the time to share your observations with us. We are deeply sorry for the negative experience you have had, and we completely understand your frustration with the lack of proper assistance. Your comments are being shared with the appropriate staff members to ensure this does not happen again. Thank you for your patience and feedback Sincerely, Jessenia Rodriguez Senior Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Juliana L wrote a review Nov 2023
1 contribution1 helpful vote
The security deposit paid at check-in 2 weeks ago has not yet been refunded to my credit card. I couldn't get an email from the hotel to complain. Hotel well located, close to important attractions and the subway. Spacious room. Carpet.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Courtyard New York Manhattan / Times Square
Responded 9 Nov 2023
Dear G3227HDjulianal, Thank you for sharing a review of your experience at our hotel. We are happy to know you liked your spacious room and that our location was perfect for your needs. However, we regret knowing you have not yet received the authorization hold. As we are unable to find reservations with the given name in the review, we request you to reach out directly to our hotel, so that we can assist you further. Sincerely, Jessenia Rodriguez Senior Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$334 - AU$693 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott new york manhattan / times square south hotel, courtyard times square south, courtyard new york city, new york city marriott, new york city courtyard
LOCATION
United StatesNew YorkNew York CityTenderloin / Midtown West / Garment District / Manhattan / Midtown
NUMBER OF ROOMS
244
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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COURTYARD NEW YORK MANHATTAN / TIMES SQUARE: 2024 Prices & Reviews (New York City) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Courtyard New York Manhattan / Times Square
Which popular attractions are close to Courtyard New York Manhattan / Times Square?
Nearby attractions include Bryant Park (0.2 km), New York Public Library (0.4 km), and Daniel Roy's Parlour Of Deceptions (0.4 km).
What are some of the property amenities at Courtyard New York Manhattan / Times Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard New York Manhattan / Times Square?
Top room amenities include air conditioning, a flat screen TV, and a view of a nearby landmark.
What food & drink options are available at Courtyard New York Manhattan / Times Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard New York Manhattan / Times Square?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Courtyard New York Manhattan / Times Square?
Conveniently located restaurants include Zeppola Bakery, Los Tacos No. 1, and Katherine Meets Toni.
Are there opportunities to exercise at Courtyard New York Manhattan / Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Courtyard New York Manhattan / Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard New York Manhattan / Times Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Courtyard New York Manhattan / Times Square?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Arabic, and Turkish.
Are there any historical sites close to Courtyard New York Manhattan / Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.2 km), World Trade Center Memorial Foundation (5.2 km), and Hamilton Park (3.2 km).