We stayed at the Waldorf Astoria for six nights and it was an altogether odd experience. Some parts of this hotel are magnificent - the gold-leafed lobby, the mahogany lifts and the service from the concierges reek of luxury. But other parts are downright ordinary - the catering is best avoided, while the crowds inthe lobby during the day make... More

Stayed for 3 nights for our wedding anniversary. We requested a room on a high floor and we were allocated a nice corner room on the 26th floor. The room was nicely decorated, old world charm. Very comfortable king size bed, nice bathroom and nice furniture throughout. The hotel has class and charm throughout and we found the service generally... More

We stayed for three nights here, and were warned in advance that the bathrooms were tired. That, and the fact that free wifi is only available in the lobby, are the only two things I can complain about. All staff we encountered, from check in to housekeeping, were unfailingly helpful and welcoming. It was my first time in NYC and... More

Overall this was an amazing experience at a historical hotel. Just walking into the lobby you can bask in the opulence and splendor. Staying there felt like I was a part of history like Cole Porter or Frank Sinatra would meander through the lobby. The service was amazing and I felt well cared for by every staff member we were... More

I brought the love of my life here this past weekend to celebrate her 50th birthday. I had selected a suite on line. We we arrived the front desk informed us that he was upgrading our room to a suite in the towers, he assured me that the towers were very nice, contrary to what I had heard. After waiting... More

Nothing impressive. Overrated. Overpriced. Bed was made but room not cleaned - including leaving prior night's room service tray behind!! You are paying for the name - not the service. Stay elsewhere.

We visit the waldorf every year, we would not stay anywhere else. I love that the rooms are not perfect and modern because it feels like you would imagine the real old New York to feel. The staff are all very friendly and helpful. We've never been lucky enough to be upgraded to the towers but maybe one day we... More

We booked this hotel for our 30th wedding anniversary as we wanted to stay some where special. It was our first trip to the USA. We booked with Kuoni and expected, for the price we paid for 5 nights, a great package. How wrong we were. We started our journey with United Airlines. This was on a dreadfully small plane,... More

Many reviews talk about worn down rooms and that the hotel is overrated. I couldn't disagree more. Yes, it's a bulding from 1931 and the airconditioning system is a bit dated, but that aside it's an absolutely fantastic experience to stay at this hotel. We had booked a luxury room with a seperate sitting area but found out that most... More