We chose the hotel because my husband was attending a conference in the upper east side and this had good reviews on Trip Advisor. Our room was quite large for NY and extremely comfortable. Bed was marvelous. Bathroom was big and lovely with dual sinks and white marble throughout. Nice view. We had a grand salon category room and I... More

I am on the road more than 250 days a year so I am not stranger to hotels and The Surrey was a great stay. The rooms had a comfortable residential feeling with everything I needed to rest or be productive. In particular, the room was very quiet, which can be rare in Manhattan. There was a slight delay at... More

Left my briefcase at the bar while I was staying here a week ago. David Perry relentlessly tracked it down and then personally drove it to me after I'd checked out of the hotel and was on my way of out town. Hollywood ending. Hard to believe it can happen in real life. There is hope for Gotham still. What... More

This was my second stay at The Surrey. The first time I was very happily surprised of the level of service and standard so it felt natural to spend a few nights there when I was in NYC again (spent the first nights at Trump Soho). The difference between my first and second stay was that the first time I... More

I loved this hotel. We had a lovely room...quite large. Great bathroom, although there was no bath. First New York hotel in a while where we could spread out all the toiletries and still have room!!! Staff was very friendly and accommodating. Restaurant is superb...but expensive. The place and the area are high priced...but it is so worth it. It... More

Stayed at the Surrey for a week in May for my honeymoon. The room was huge and luxurious although the bathroom didn't have a bath. Was surprised about the service at this hotel given the price and location, staff were polite but generally a bit cold and not overly welcoming. We arrived at 11pm and no one offered to take... More

First impression was very good, especially the concierge and reception staff. The concierge staff were always helpful and greets you by name. The reception staff were very accommodating and helpful as well. The first room we were put in looked into a construction site which was next to the hotel - you can literally walk onto it through your window!... More

We love The Surrey and have stayed here many times. It is a wonderful hotel in a great location. The staff are very accomodating and go out of their way to be helpful. The bar is a great spot for an afternoon refresher and there is sidewalk seating if you prefer.

I stayed at The Surrey for 2 nights for our honeymoon. We were checked in by Vanessa who was fantastic, by far one of the best. Our bellman took us to our room and explained everything in great detail. The concierge Michael helped us with 3 fabulous restaurants. The valets opened our trunk and asked if I was happy with... More