My wife and I booked a last-minute overnight stay at the the Sheraton New York through Hotwire - love hotwire! - so that we wouldn't have to travel back home after a wedding. We had never stayed at a Sheraton hotel before, and we really surprised at how nice it is. The rooms were spacious for NYC, nicely decorated, comfortable... More

We had a fantastic time at start didnt have enough towels but if you take care of your maid, example we made sure to leave a $10.00 tip each day. They made sire we has more than enough of everything uou could imagine. Had a wonderful time here. Friendly and helpful from all the staff members. :) Will have to... More

Just returned from spending the weekend at this property. The location was great. Close to Times Square and 5th Ave shopping and subway. Received great service from Michael at the concierge desk and had a very smooth checkout with Ahmed. We were able to store our bags before check-in and after check-out. The workout facility was also really nice. I... More

The visit to New York for 5 days was to attend a wedding with my wife. I booked a package flight from Heathrow plus Sheraton basic room hotel plus airport transfer deal through expedia. I was pleasantly surprised and pleased by the hotel after reading the average to good reviews. Check-in was fast and functional if not exactly the warmest... More

I stayed while attending a conference at radio city music hall, about a 10 minute walk. It is about a 10 minute walk to times square and felt really handy to everything! Perfectly functional. Rooms relatively small but to be expected in NY. Room service was good and all staff were very helpful. The only complaint was a very long... More

I stayed at this hotel on a recent business trip to New York. Whilst the lobby area is quite impressive - lots of space and beautiful marble floor - the bedroom was very pokey and the carpet looked like it had been chosen so if it was stained you wouldn't know it. Although the bed was comfortable, there was no... More

I stayed in this hotel for 6 nights in April with my colleague for business. I usually stayed at the Marriott or Westin at Times Square and this is the first time I stayed here. The location was good and convenience to most of the places, the rooms were OK and clean. But the service was terrible especially for hotel... More

Well where can I start I arrived at the hotel at 1 in the morning it was late and i was tired, I had my booking ready and already paid for a king bed for me and my wife, unfortunately the hotel was full and the only room left was 2 double beds, lisset was really helpful she tried to... More

I'm an SPG platinum member and have been staying here weekly for several years. I was in a bind and needed to check in one day earlier very late at night; I tried calling to check in earlier but was unable to reach anyone. After the hotel completed their night audit and noticed that there were several no shows, the... More