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Sheraton New York Times Square Hotel

4.0 of 5
811 7th Avenue on 52nd Street, New York City, NY 10019 (Formerly Sheraton New York Hotel)
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Sheraton New York Times Square Hotel
Ranked #199 of 432 hotels in New York City
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976 reviews from our community

Traveller rating
    294
    418
    177
    59
    28
See reviews for
Families
249
 
Couples
275
 
Solo
38
 
Business
185
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chicago, IL
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

Stayed here 2 weeknights for a conference and was pleasantly surprised at the quality of my renovated guest room, which was very nice and especially at this price point in Manhattan. Had stayed here maybe 3 years ago and the rooms were very tired and sort of grimy. Had heard they were renovated recently so decided to give it a... More

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NYC and CT
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

My wife and I booked a last-minute overnight stay at the the Sheraton New York through Hotwire - love hotwire! - so that we wouldn't have to travel back home after a wedding. We had never stayed at a Sheraton hotel before, and we really surprised at how nice it is. The rooms were spacious for NYC, nicely decorated, comfortable... More

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A TripAdvisor Member
5 of 5 stars Reviewed 22 May 2013 NEW via mobile

We had a fantastic time at start didnt have enough towels but if you take care of your maid, example we made sure to leave a $10.00 tip each day. They made sire we has more than enough of everything uou could imagine. Had a wonderful time here. Friendly and helpful from all the staff members. :) Will have to... More

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Massillon, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Just returned from spending the weekend at this property. The location was great. Close to Times Square and 5th Ave shopping and subway. Received great service from Michael at the concierge desk and had a very smooth checkout with Ahmed. We were able to store our bags before check-in and after check-out. The workout facility was also really nice. I... More

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Halifax
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

The visit to New York for 5 days was to attend a wedding with my wife. I booked a package flight from Heathrow plus Sheraton basic room hotel plus airport transfer deal through expedia. I was pleasantly surprised and pleased by the hotel after reading the average to good reviews. Check-in was fast and functional if not exactly the warmest... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW via mobile

I stayed while attending a conference at radio city music hall, about a 10 minute walk. It is about a 10 minute walk to times square and felt really handy to everything! Perfectly functional. Rooms relatively small but to be expected in NY. Room service was good and all staff were very helpful. The only complaint was a very long... More

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Oxfordshire
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

I stayed at this hotel on a recent business trip to New York. Whilst the lobby area is quite impressive - lots of space and beautiful marble floor - the bedroom was very pokey and the carpet looked like it had been chosen so if it was stained you wouldn't know it. Although the bed was comfortable, there was no... More

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California
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

I stayed in this hotel for 6 nights in April with my colleague for business. I usually stayed at the Marriott or Westin at Times Square and this is the first time I stayed here. The location was good and convenience to most of the places, the rooms were OK and clean. But the service was terrible especially for hotel... More

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See 2 more reviews by cckc123 for New York City
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

Well where can I start I arrived at the hotel at 1 in the morning it was late and i was tired, I had my booking ready and already paid for a king bed for me and my wife, unfortunately the hotel was full and the only room left was 2 double beds, lisset was really helpful she tried to... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

I'm an SPG platinum member and have been staying here weekly for several years. I was in a bind and needed to check in one day earlier very late at night; I tried calling to check in earlier but was unable to reach anyone. After the hotel completed their night audit and noticed that there were several no shows, the... More

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Hotel Summarization (Beta)

What travellers say

  • Times Square(66)
  • Central park(44)
  • Great location(20)
  • Very nice(17)
  • Club lounge(3)

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue on 52nd Street, New York City, NY 10019 (Formerly Sheraton New York Hotel)
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#107 Luxury Hotels in New York City
#167 Family Hotels in New York City
#202 Business Hotels in New York City
Price range (per night): 253 AUD - 544 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. Our Executive Conference Center has 11,000 sq ft of premium meeting space. ... more   less 
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Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York
Sheraton New York City
Sheraton New York Hotel Towers
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton
Sheraton New York Hotel

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Sheraton New York Times Square Hotel
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