My wife and I stayed here for our anniversary. We upgraded to a Consiege Room on one of the top floors and had a fanatstic view of time square. We were so high up our ear popped when we went in the lifts! We could also see the Rockafella Centre and the Empire State building from our room as well.... More

I have stayed at a number of hotels in New York City and the Crowne Plaze Times Sauare Manahattan sets the standard that all hotels should aspire to. The staff makes you feel at home and the rooms are second to none. Traveling on business can be stressful at times and staying at a hotel where you are treated like... More

This is an unusual review as I have yet to stay at the Crowne Plaza! I have visited New York many times and decided to go again. I am a rare beast and still smoke ! (SHOCK! HORROR) Anyway I called the hotel and spoke with the most helpful person a hotel could employ. She was a star, helped me... More

Hotel definitely needs renovation. On our 31st floor in elevator hall near window real waterfall happened after rain. Hotel staff tried to cope with it using plenty of towels. Housekeeping is another story. Quality was unbelievable poor. never saw such approach before. Only bed and bathroom were in scope of their work. As a positive feedback I would like to... More

I spent a long weekend in NYC with my mother and sisters. We stayed here because my daughter's high school choir group was here and I thought it would be easier to be at the same place she was if we wanted to do things together. I'm so glad that we did. We were early for check-in, but we were... More

This was the second stop of our vacation, and I must say the very best when it came to hotels. I can't say enough about the staff starting with the front desk. Robert Ibanez thank you. The location was perfect as this was my 1st trip to New York. During our visit my husband became ill I was able to... More

Who would expect to find such a perfect hotel for theatre lovers so close to our nightly visits. we had a concierge room up high, quiet, beautifully furnished and large. Service, starting from check-in and throughout our stay was far far better than we might have expected in NY and at the Crowne Plaza. strongly recommended

I was attending a work conference at AMA. Since it's in the same building, you can't beat the commute. While there were many vacationing families, it still felt like a business hotel. The staff was professional and courteous and met expectations. Free Wi-Fi was a plus. I got the AMA rate and it was still quite expensive. If I'm traveling... More

We stayed at this hotel May 1st for three nights , location is perfect right in the middle of times square . Room was really nice and the staff were really great! It's expensive but that's the location rather than the hotel! Reception are worth a mention as they were exceptional sas were the concierge !