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The Tuscany - A St Giles Luxury Hotel

4.0 of 5
120 East 39th Street, New York City, NY 10016 (Manhattan)
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The Tuscany - A St Giles Luxury Hotel
Ranked #60 of 435 hotels in New York City
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314 reviews from our community

Traveller rating
    176
    106
    17
    10
    5
See reviews for
Families
40
 
Couples
129
 
Solo
17
 
Business
50
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
3 of 5 stars Reviewed 17 May 2013 NEW

The front desk staff is really nice and well versed on the city . The rooms are big. On the downside, my room did not receive wifi. The staff did not fix the problem. In fact, they just did not get back to me. There is a fridge in the room for a mini bar, which is empty. Not a... More

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Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review
18 May 2013

Dear K M, Thank you for sharing your recent experience at The Tuscany. We are delighted to hear that our staff provided excellent service during your stay with us, and I will be sharing your kind words with our associates. We certainly apologize that your stay was disrupted and did not meet your expectations on all levels. The guest experience... More

Harrisburg, Pennsylvania
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

I just returned from staying at this hotel over Mother's Day weekend. Check in was easy and the gentlemen working there were all very friendly. The hotel was nice enough to give my mom and I a complimentary upgrade into a room with two beds. We were also given two cards for a free glass of wine at the bar,... More

Was this review helpful? Yes 1
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review
18 May 2013

Dear Emily B, Thank you for sharing your review of your recent experience at The Tuscany! It is always a delight to hear that guests had a wonderful time during their stay with us. We are so glad that you enjoyed the details—our robes, towels and Molton Brown products complement our all-new all-tile bathrooms perfectly, don’t you think? We will... More

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

This is a nice little boutique hotel on the East side close to Grand Central Station. While the area is not very touristy, it is a walkable distance to a lot of places such as Times Square and 5th Avenue and there are many places to eat around the hotel. Pros: Our 1-king studio room was clean and very spacious... More

Was this review helpful? Yes
See 3 more reviews by elianajj for New York City
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review
18 May 2013

Dear elianajj, Thank you so much for sharing your recent experience at The Tuscany! We are so glad to hear that you enjoyed your spacious room—we think our Corner Studios are fantastic, and we are so glad you agree. And I will be sure to share your kind words with our team at The Tuscany. Thank you for bearing with... More

Spring, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

I stayed there 4/25 with an old college buddy of mine. The last time I was in New York for a long period of time was about 4 years ago. It is very difficult to find a good spot in Manhatten where you will be without a car. The city is not the "cleanest" on Earth either so you have... More

Was this review helpful? Yes 1
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review
18 May 2013

Dear Kassi O, What a delight it was to read your review of your recent stay at The Tuscany! When we began the renovation, we thought in detail about the guest experience, and it is so gratifying to know that those details—the pillows, bath fixtures, furniture—made your stay extra special. I will also be sharing your review with Dominique and... More

Wollongong, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

This hotel is gorgeous, the rooms are huge, lovely furniture, staff. Are friendly and location is ideal! I couldn't recommend enough! Great location for exploring the city and within walking distance to everything you need! Comfy bed, lovely big flat screen tv and just perfect!

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Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review
18 May 2013

Dear Chantelle K, Thank you so much for sharing your recent experience at The Tuscany! We are so glad to hear that you enjoyed your stay with us—especially our luxury beds and those fantastic HD televisions in our rooms. We also love it when our associates leave a great impression, and I will be sure to share your kind words... More

Bentonville, Arkansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2013

This recently remodeled hotel features the friendliest staff and most comfortable accommodations of any place I've stayed in New York. The location is perfect, just blocks away from Grand Central Station, the New York Public Library, the Empire State Building, all the shops on Fifth Avenue, and more. My room was spacious, quiet, and luxurious, with a wonderfully comfortable king-sized... More

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Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review
14 May 2013

Dear Kathryn B, What a delight it was to read about your recent experience at The Tuscany! We love it when our associates leave an impression, and I will be sure to share your kind words about the friendly service you experienced with our entire staff. Warm, personal service for each and every guest is our highest priority, and it... More

New York
1 review
5 of 5 stars Reviewed 9 May 2013

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Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review
15 May 2013

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Bergen, Norway
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 7 May 2013

What a nice place to stay in New York! Would highly recomend this hotel to anyone. Nice smaller hotel in a quiet location. Walking distance to most attractions. Did not notice any renovation. Huge room, comfortable bed. Good gym. Friendly staff! Lots of good resturants nearby.

Was this review helpful? Yes 1
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review
14 May 2013

Dear Bergen_NorwayTorill, Thank you so much for sharing your recent experience at The Tuscany. It was a delight to have you with us, and we are so glad to hear that you enjoyed your stay. Please come back and visit our friendly staff again soon! It would be our pleasure to arrange a future stay for you at favorable rates.... More

Boston
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 May 2013

Stayed here for three nights. Service was very good. I had a very quiet room that was away from the street. Received a good deal on this hotel through book.it. Hotel is being refurbished and they are still working on the higher floors. Can't say I was bothered by the renovations, except for the fact that one elevator was not... More

Was this review helpful? Yes 1
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review
14 May 2013

Dear abinitio, Thank you so much for sharing your recent experience at The Tuscany. We are so glad that you enjoyed your stay with us, and that our staff provided such good service for you—we love it when our associates leave a great impression. We are so excited to share our complete renovation with guests, and we thank you for... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 May 2013

Great hotel!! In the heart of midtown Manhattan 2 blocks from Grand Central Station. We stayed in the King Luxury Suite at a great price and great value. Our room came out to ~$270/night. PROS: Large Rooms & Bathrooms (for being in the city) Very Clean Modern Friendly Service Good size gym with treadmills/elipticals/bike machines with televisions 2 blocks from... More

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Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review
3 May 2013

Dear Donna B, What a fantastic review of The Tuscany! We are so glad to hear that you enjoyed your stay with us and that our prime location near Grand Central Terminal was a great base from which to explore the city. We hope you come back to visit us again soon! It would be our pleasure to arrange a... More

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Additional Information about The Tuscany - A St Giles Luxury Hotel

Also Known As:
St. Giles - The Tuscany New York Hotel
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany
Address: 120 East 39th Street, New York City, NY 10016
Phone Number:
Region: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#42 Luxury Hotels in New York City
#64 Romantic Hotels in New York City
#77 Business Hotels in New York City
#181 Family Hotels in New York City
Price range (per night): 342 AUD - 546 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Tuscany - A St Giles Luxury Hotel - emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany’s 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center and for your convenience Audrey Cafe is available for all-day light fare. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 
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The Tuscany - A St Giles Luxury Hotel
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