Booked as part of an Expedia flight & hotel package, and as such seemed good value. Front desk staff very helpful, allowed my mother into the room even though she wasn't on the reservation - she'd arrived a couple of hours before us. Consistently personable and helpful throughout our stay, as were all the staff we encountered. The decor is... More

Rooms are small, barely any phone service in my room, and view of another person room. Maybe my cell service wasn't working because I had an inside room. Bathrooms are cute, bed was comfy, room was clean, great location, nice wine selection, etc. This place doesn't blow me away, but I do like the Empire. Rooftop is always a good... More

We got our room through priceline. A week before our journey began we decided to take our three year old with us along with our nanny. I called the hotel to see if we can upgrade our priceline reservations. The front desk agent said that they can upgrade us to a one bedroom suite with two doubles in the bedroom... More

My wife and I stayed in the Empire for four nights in May and were really pleased with our choice of hotel. I was a bit worried after reading many reviews that complained about small rooms. Due to this I upgraded our room at the time of booking to a deluxe king room which did not really cost that much... More

Firstly, I would like to emphasize the fact that the hotel is located close to EVERYTHING!!! The subway is a 5 minutes walk, the park is just around the corner and Sturbucks is downstairs! You would expect noise, but in my case, it was very quiet...if you can overcome the very annoying humming of the aircondition. Everybody in the staff... More

For years the Empire Hotel, across the street from Lincoln Center, was a seedy, rundown venue. In those days, it deserved the comment I once heard from American composer Morton Gould: "I don't mind the cockroaches, I just wish they wouldn't charge you double occupancy for them." But the hotel closed for a few years, was rumored to be converted... More

I booked on hotwire for an average of 160 a night. They booked us in a small room next to an elevator. Worst sleep ever had in a hotel. Extremely noisy. A four star hotel simply should not be assigning these rooms. While the location is excellent and the checkin areas is trendy and upscale, service is substandard, single rooms... More

I've always found the reviews on tripadvisor very helpful, whether they are good or bad especially the tips other travellers provide, hopefully this one will assist. I booked 2 junior suites at the Empire for my 40th birthday, these were booked in 2011 for an April 2012 trip. On arrival, I was told I'd been downgraded to a smaller room... More

The location near Lincoln Center is fantastic, the staff was friendly and helpful. Good restaurants, Starbucks, and Duane Reade are right on your doorstep. The room we had was, typically for NYC, tiny. Not that we needed much room, since we spent most of our time out of the room, but it was still annoying constantly banging my elbows while... More