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Hotel 309

2.0 of 5
309 W 14th St, New York City, NY 10014 (Chelsea)
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Hotel 309
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213 reviews from our community

Traveller rating
    31
    79
    41
    19
    43
See reviews for
Families
26
 
Couples
80
 
Solo
23
 
Business
16
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Woerden, The Netherlands
1 review
3 of 5 stars Reviewed 13 May 2013

The hotel is at a great location, close to Chelsea Market/ meatpacking... They are working in the hotel at the moment, but this was for us not too much of a problem.. We were awake early (8 o'clock) anyway... We had a shared bathroom... Have seen cleaner ones, but It's shared so never as clean as you have your own...the... More

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1 review
1 of 5 stars Reviewed 3 May 2013 via mobile

Unfortunately this hotel is really not clean and the service is terrible. The rooms in the first floor have too much noise is impossible sleep and when I stayed their, was happens a reform, the works started 6am.

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2 of 5 stars Reviewed 2 May 2013

we stayed at this hotel for 4 days....Here's what we thought of a place. Pros. it's located right by the ACE train stop. Cons.... the young man at the front desk was not friendly. the hallways and bathrooms were dirty. the room was small and walls were dirty. there's a lot of noise coming in from outside traffic. the cleaning... More

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Helsinki
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 14 April 2013

I stayed there for one week and did not find this hotel too great. I have stayed in several low cost hotels/hostels so I did not expect 5 star luxury but still I felt disappointed, especially given that the room rate was about $200 per night. The 4-bed private room was very small and there was practically no room for... More

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hotel309, General Manager at Hotel 309, responded to this review
18 April 2013

Hello, Thank you for taking the time to review your stay with us. First and foremost, I would like to offer our sincere apologies for not meeting your expectations. We strive to ensure a satisfactory experience for all of our guests, and sometimes we do miss the mark. Our shared bathroom rooms are cleaned at least twice per day, however... More

1 review
1 of 5 stars Reviewed 5 April 2013

The hotel was completely overpriced. The bathroom was dirty as was the bedroom. The air con didn't work and the wifi never worked even though they took our money. When I went to the front desk to complain, no one was there on the supposedly 24 hour maned desk. For the price it was unacceptable. I would not recommend it... More

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Poole
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 March 2013

We booked the budget room via hostelbookers due to the fact it was so cheap for Manhattan and in a good location. We didnt expect the room to be much and it wasnt. A small room with two bunks beds and a kitchenette but that was our expectation and we were not bothered as we didnt intend on spending much... More

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Frankfurt, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 March 2013

I stayed at Hotel 309 last week. The staff were very friendly and helpful. The room was well furnished, clean and had a good bed. I was in the room next to the reception which was incredibly noisy. The room is also directly above the boiler so the temperature is literally around 30 degrees C. Neither of these issues should... More

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Auckland Central, New Zealand
Top Contributor
55 reviews 55 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 8 March 2013

We found this Hotel on the Hostel bookers website. It came out to about $25 per night per person for a four person room. The room was super small and we had 2 bunk beds to sleep in. We did however get a kitchen with fridge and Microwave. I can't speak for the other rooms but if you choose the... More

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See 16 more reviews by Bavan_12 for New York City
Ghent, Belgium
1 review
4 of 5 stars Reviewed 4 March 2013

When we arrive there was a little problem with the reservation. Luckily we had all the right documents + a confirmation mail, so the problem was solved really fast. We got another room (actually a better one, with private bathroom), just for 1 night, but we didn't have to pay it. So a really nice service. The rest of the... More

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Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 March 2013

I booked this place based on the previous entries in trip advisor; how misleading they were. The place was rundown, dingy, but clean (so, in summary it did not look like the pictures on their website....which is ok), but what was NOT ok was the discovery of multiple syringes in the hotel room. The staff were extremely apologetic and did... More

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hotel309, General Manager at Hotel 309, responded to this review
18 April 2013

I booked this place based on the previous entries in trip advisor; how misleading they were. The place was rundown, dingy, but clean (so, in summary it did not look like the pictures on their website....which is ok), but what was NOT ok was the discovery of multiple syringes in the hotel room. The staff were extremely apologetic and did... More

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Hotel Summarization (Beta)

What travellers say

  • Subways stations(4)
  • Front door(3)
  • Friendly and helpful(3)
  • Meat Packing District(3)
  • Great location(3)
  • Very helpful(3)
  • Other guest(3)

Additional Information about Hotel 309

Address: 309 W 14th St, New York City, NY 10014
Phone Number:
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Kitchenette Pets Allowed
Hotel Style:
Ranked #28 of 160 Speciality lodging in New York City
Price range (per night): 155 AUD - 263 AUD
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
We offer nicely furnished Studio Hotel Rooms for reasonable rates. Hotel Rooms in a fantastic location, just steps from the A,C,E & L trains. Minutes to Times Square and Central Park. Also minutes downtonwn to World Trade Center etc. ... more   less 
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Hotel 309
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