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Comfort Inn Convention Center

2.0 of 5
442 W 36th St, New York City, NY 10018
Hotel amenities
Comfort Inn Convention Center
Ranked #302 of 430 hotels in New York City
3.5 of 5 stars 181 Reviews
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181 reviews from our community

    Trip type
Traveller rating
    32
    85
    38
    12
    14
Date Rating
Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed 16 May 2012

I recently made a reservation here for a very important stay. When I arrived, I was told that my room was no longer available and sent to a hotel 40 miles away. The staff was unhelpful, snarky, and rude, and I highly recommend that you stay anywhere else. There's no excuse for bad customer service. Don't stay here. Pay a... More

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New York
Senior Contributor
27 reviews 27 reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 May 2012
2
people found this review helpful

I am very happy with this hotel, nice and clean, a great location and very near a great noodle restaurant.. Sad to see that some of the previous reviews were so negative but I think some people who have not been to NYC before expect huge rooms, when that is not usually the case, (unless you are ready to spend... More

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See 4 more reviews by Traveltheworldfun for New York City
San Juan, Puerto Rico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 April 2012
3
people found this review helpful

I booked a room at this hotel because The New Yorker was full and it was the closest to my business meetings. What a pleasant surprise! The room was big enough, comfortable bed, clean bathroom, helpful staff, free breakfast, excellent location, AND great price. It's NYC, it doesn't get any better than that. The only bad thing I have to... More

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new york
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 8 March 2012
1
person found this review helpful

Bathroom sink partially clogged, cold shower, paper thin walls and the rattling noisy, stop and start heating unit.

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General Manager, Manager at Comfort Inn Convention Center, responded to this review
22 March 2012

Dear STFX, We are very sorry that you had some problems with the hot water during your stay. We have made some repairs to some of our hot water heaters. Our engineers have gone through all of our rooms and checked the drains to see if they are clear of debris and the rooms we found slow, we cleaned them... More

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4 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

I was looking for a cheap and decent one night stay in NYC on a Saturday night in January. I booked this and hoped for the best. We checked in at 3p and immediately got to our room. The lobby has free coffee/tea/oatmeal 24/7. Our room and bathroom were SO CLEAN. The room itself even had room on each side... More

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General Manager, Manager at Comfort Inn Convention Center, responded to this review
29 February 2012

Dear Secret Romances We thank you for your in-depth review of our hotel. Hopefully you took advantage of the 24/7 free coffee and tea that is served in our lobby daily. You must have driven your car in to the city for you to have noticed the parking situation on the streets, but did you know that the parking garage... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Hotel has no parking & the breakfast servers are disrespectful. I would not recommend this hotel to anyone

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General Manager, Manager at Comfort Inn Convention Center, responded to this review
29 February 2012

Dear Guest, We do not have a parking garage on site for the hotel, but just around the corner we have a parking garage that gives our guest a discounted rate. In fact we have 3 garages that offer our guests discounted rates including an underground garage which is located just two blocks away from the hotel. We are also... More

La Palma, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 15 January 2012

The location is good, within walking distance of Times Square and even Central Park (if you don't mind a little hike). Two twin beds took up most of the floor space but I think that is normal for this area. The staff were friendly and helpful.

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General Manager, Manager at Comfort Inn Convention Center, responded to this review
26 January 2012

We thank you for visiting our great city and staying with us. We are glad that you were able to walk around the city and see the sights. We are also walking distance to the Intrepid Aircraft Carrier Museum, and walking distance to Chelsea piers (if you don’t mind walking a bit). If not then we are less than 2... More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 29 December 2011
3
people found this review helpful

As anyone trying to visit NYC knows, hotels in Manhattan are very expensive. Unless you are traveling with a group of friends, or if you don’t mind staying in hostels and/or having shared bathrooms, a good chunk of your travel budget will be spent in your accommodations. For the price I paid, $110 per night, the Comfort Inn Convention Center... More

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General Manager, Manager at Comfort Inn Convention Center, responded to this review
26 January 2012

Thank you for your detailed review of our hotel. We thank you for staying with us. We are located very closely to a lot of attractions here in midtown NY. We are just blocks away from Madison Square Garden, The Javitz Center, Port Authority and just blocks away from Times Square. We are glad you enjoyed our free hot breakfast... More

San Francisco, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 December 2011

Stayed here for the walk able distance to Javits Convention.. the room is VERY small and I was a little worried to stay here but the room was clean and daily housekeeping. No bedbugs!!!!!! I checked right when i got to the room... decent breakfast... free internet... free hbo... friendly and helpful staff... It is about 2-3 blocks from 34st... More

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General Manager, Manager at Comfort Inn Convention Center, responded to this review
26 January 2012

We thank you for your recent stay with us, and we are glad you found it convenient to getting around. We are very close to Penn Station, MSG, Port Authority and less than two blocks from the Javitz Center. Our rooms are comparable to most of the other hotels in our area and for our price range. We do hope... More

Chicago, Illinois
Senior Contributor
39 reviews 39 reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 21 November 2011

stayed there for a show at javits center.. very convenient and only 3 blocks to walk to convention center.. rooms are very small.. always only 4 rooms on one floor, but were clean as were the bathrooms.. breakfast is the average toast/wafflemaker/yogurt and fruit.. area looks not so nice since close to Lincoln tunnel entrance.. some nice restaurants in walking... More

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See 3 more reviews by uschi05 for New York City

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Additional Information about Comfort Inn Convention Center

  • Comfort Inn New York City
  • Comfort Inn Midtown West Hotel
  • New York City Comfort Inn
Address: 442 W 36th St, New York City, NY 10018
Price range (per night):* 194 AUD - 415 AUD

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