The location is the best feature of this hotel. Short walk to Times Square and Broadway, longer but definitely walkable distance to Rockefellar Center and shopping along 5th Ave. Close proximity to loads of restaurants, entertainment and shopping. I would definitely consider this hotel again in the future for the location! The customer service was pretty good. I felt that... More

This hotel is pretty nice and right at 42nd street where the heart of the night time fun is at your doorstep. So much to do around this hotel. Movies, eateries, walking, broadway plays, etc. Really the most perfect spot you can choose. Yes the hotel is a little pricey but everything in NY is too. Nice gym and pretty... More

We've stayed at the Westin Times Square before, but this was the our best experience. When checking in, I wasn't feeling well and had been having a difficut time. The young man at the desk, John Zerio, couldn't have been nicer. He was cheerful, bright, helped me find a room I'd be comfortable in........and even laughed at my jokes (!)............Thank... More

We stay at Westin Hotels quite often. We were a little disappointed with the Westin Times Square. The bathroom was very small with no counter. There was a little shelf. The room was clean but a little bit old looking. The bed was not great which is unusual for Westin. Location was awesome. Service was also very good, but would... More

Everything was perfect ..... Fantastic corner room .... Great service

Having just read the previous review, I have to agree fully - having just come from 2 other Westin hotels in the past 2 weeks, and choosing them over any other chain, and I am completely disappointed. The room was a decent size, and a nice view. However, the bathroom was filthy - soap scum, grime and hair caked the... More

Not only did they debit my MasterCard by $5,000 in error, which could not be rectified for 2 weeks, so I had no use of my credit card while on holidays, they also decided to check me out of my room at 11AM everyday and I would need to go down and re activate my keys. All they could say... More

I have stayed at Westin Hotels all over the world, which is why I chose the Westin, Times Square, for a weeks holiday recently in NYC. The hotel is in a great location and handy to the subway, Times Square and many local restaurants and theatres. Hotel rooms in NYC are always notoriously small and we booked a corner room.... More

This was a conference/r&r trip. This hotel was selected by the travel group , not my choice, however pretty good choice. Quick walk to times square. Theatres everywhere. Food choices galore. Really enjoyed this hotel. My only grip was the changing of the towels. I believe this may be a USA thing. The bed was so comfortable. You need to... More