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The Westin New York at Times Square

4.0 of 5
270 West 43rd Street, At 8th Avenue, New York City, NY 10036
Hotel amenities
The Westin New York at Times Square
Ranked #121 of 430 hotels in New York City
4.0 of 5 stars 2502 Reviews
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2,502 reviews from our community

What travellers say about this hotel
  • Very nice(37)
  • Heavenly beds(30)
  • Room service(30)
  • Central park(26)
  • Friendly and helpful(21)
  • Good size(20)
  • Broadway Show(19)
  • Would definitely stay(15)
  • Corner room(15)
  • Stainless steel(14)
Traveller rating
    1,154
    845
    291
    143
    69
Only show reviews for Family (490) | Couples (714) | Business (371)
Date Rating
South Florida
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 May 2012
4
people found this review helpful

This trip was last minute and we weren't able to book a hotel room in our preferred NYC area of Midtown East and decided to stay at the Westin Times Square after seeing a special points offer from Starwood's. We arrived very early and were able to get a a corner room, high floor with a great view immediately. Room... More

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Minneapolis, Minnesota
Top Contributor
89 reviews 89 reviews
Reviews in 36 cities Reviews in 36 cities
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 18 May 2012
4
people found this review helpful

The location is the best feature of this hotel. Short walk to Times Square and Broadway, longer but definitely walkable distance to Rockefellar Center and shopping along 5th Ave. Close proximity to loads of restaurants, entertainment and shopping. I would definitely consider this hotel again in the future for the location! The customer service was pretty good. I felt that... More

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See 5 more reviews by SEGMN for New York City
USA
Top Contributor
70 reviews 70 reviews
Reviews in 65 cities Reviews in 65 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 17 May 2012
2
people found this review helpful

This hotel is pretty nice and right at 42nd street where the heart of the night time fun is at your doorstep. So much to do around this hotel. Movies, eateries, walking, broadway plays, etc. Really the most perfect spot you can choose. Yes the hotel is a little pricey but everything in NY is too. Nice gym and pretty... More

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Fairfax, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2012
2
people found this review helpful

We've stayed at the Westin Times Square before, but this was the our best experience. When checking in, I wasn't feeling well and had been having a difficut time. The young man at the desk, John Zerio, couldn't have been nicer. He was cheerful, bright, helped me find a room I'd be comfortable in........and even laughed at my jokes (!)............Thank... More

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Spring Lake, MI USA
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

We stay at Westin Hotels quite often. We were a little disappointed with the Westin Times Square. The bathroom was very small with no counter. There was a little shelf. The room was clean but a little bit old looking. The bed was not great which is unusual for Westin. Location was awesome. Service was also very good, but would... More

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See 4 more reviews by Iluvaycay for New York City
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2012

Everything was perfect ..... Fantastic corner room .... Great service

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 16 May 2012 via mobile

Having just read the previous review, I have to agree fully - having just come from 2 other Westin hotels in the past 2 weeks, and choosing them over any other chain, and I am completely disappointed. The room was a decent size, and a nice view. However, the bathroom was filthy - soap scum, grime and hair caked the... More

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review
17 May 2012

We are very sorry that your recent stay was not that of Westin 's standards! Please see the message center for an email from me. We look forward to hearing from you. Kind regards, jessie More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 15 May 2012 via mobile

Not only did they debit my MasterCard by $5,000 in error, which could not be rectified for 2 weeks, so I had no use of my credit card while on holidays, they also decided to check me out of my room at 11AM everyday and I would need to go down and re activate my keys. All they could say... More

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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 15 May 2012

I have stayed at Westin Hotels all over the world, which is why I chose the Westin, Times Square, for a weeks holiday recently in NYC. The hotel is in a great location and handy to the subway, Times Square and many local restaurants and theatres. Hotel rooms in NYC are always notoriously small and we booked a corner room.... More

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See 3 more reviews by Curfew156 for New York City
Shellharbour, Australia
Senior Contributor
32 reviews 32 reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 14 May 2012 via mobile

This was a conference/r&r trip. This hotel was selected by the travel group , not my choice, however pretty good choice. Quick walk to times square. Theatres everywhere. Food choices galore. Really enjoyed this hotel. My only grip was the changing of the towels. I believe this may be a USA thing. The bed was so comfortable. You need to... More

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Additional Information about The Westin New York at Times Square

  • Westin Times Square
  • Westin New York City
  • Westin New York
  • Westin New York Times Square
  • Westin Hotel New York
  • New York City Westin
Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036
Price range (per night):* 323 AUD - 707 AUD

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The Westin New York at Times Square
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