I booked this room because of the continental breakfast and the room looked lovely on the website. When I checked in there was a large orange stain on the carpet floor. My bed sheets were stained. There was no wireless internet in the rooms. Unacceptable. I was transferred to a superior room in the Millenium Broadway hotel and was much... More

I stayed in two different rooms because the first room was unusually hot. After being told in the morning that an engineer would fix my thermostat, I returned to a room that was even hotter, only to be told the thermostats were irrelevant, the hotel was in "winter" mode and it was only blowing heat! They moved me to another... More

This is one of my favorite places to stay in New York City. The hotel is very conveniently located for me, for business meetings and for entertainment venues. The facility is modern, stylish with a minimalist approach to furnishings, clean and very quiet. A guest lounge has breakfast available in the morning and hors d'oeurves available in the evening. Like... More

We arrived in the rain on Friday night for a two night stay around 7:30 p.m. When we went to check in at the Premier there was no one there to help us as it was their dinner break. That is all well and good and it was not much trouble going over to the Millennium to get checked-in. I... More

My wife and I decided to stay The Premier Hotel for a brief two day/one night mini vacation to NYC. We booked at Queen-sized bed, room for a Thursday/Friday stay. Upon arriving, we waited over 30 minutes to check-in because they only had one person working...I should also mention the check-in area is very poorly marked and we wasted another... More

I just returned from a 4 night stay at the Premier Hotel--what a pleasant surprise! I was booked at the Millenium, but upon checking in after a long day of travel, was upgraded to The Premier Hotel. Justin at the front desk was delightful. My room was beautiful and immaculate. I didn't get the chance to try the continental breakfast... More

I stayed here for a day before catching my cruise from Manhattan. I entered the Millenium hotel thinking that my check-in was there but it was just around the corner as the hotels are joined. Monique, the front desk clerk was so professional, nice and accommodating--- I was not sure at the time if I wanted to stay on the... More

Travel with 2 young kids alone during July, was told by front desk kids were not allowed to go to Breakfast Area during the snacks time and I did not see anywhere in the Hotel Web Page mention about it at all. Strange thing happened again when I was 2nd in line during the check out, the front desk just... More

The room was clean. Not a bad location for the price. Expedia was a bit misleading in that we understood we were staying at the millenium broadway (which is next door). No free wireless. We waited a long time to check in and were generally unimpressed. The buffet breakfast turned out to be very "continental" with no option to upgrade... More