Our visit to NY could have started with a disaster without the help of the staff. I forgot my back-pack in the shuttle the evening of our arrival with all our documents, reservations,.. in it. Massy managed to trace the van and transportation number and with this information, Lily managed to trace my back-pack and everything in it. GREAT SERVICE....
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We are very happy that our excellent staff was able to provide such great service during your stay! It also sounds like you took full advantage of our prime location and had a lovely time in New York City. We hope that you will come back and visit us again at the beautiful TRYP Times Square South Hotel!
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