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Holiday Inn SoHo New York

3.5 of 5
138 Lafayette Street, New York City, NY 10013 (Manhattan)
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Holiday Inn SoHo New York
Ranked #284 of 433 hotels in New York City
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595 reviews from our community

Traveller rating
    130
    238
    127
    55
    45
See reviews for
Families
99
 
Couples
151
 
Solo
51
 
Business
120
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
istanbul
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 23 May 2013 NEW

Dirty carpet, small and very noisy room, not very helpfull staff, I have gained special status thanks to my intercontinental status and they give me two bottles of water in a bag :) very classy... any if it was clean, silent and reasonable I would say okay but I would never go there again. Location is good tough

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Jundiai, SP
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

Rooms are small, but very clean and nice bathroom. Subway is right at the hotel's door, itá very handy in NY. Lots of restaurants and bars around the corner. I wouldn't call the staff friendly, but it was ok. Special mention to Mr Hassan Elbardei that solved a minor problem that i had with my credit card VERY fast! The... More

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See 8 more reviews by jujumassoti for New York City
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review
23 May 2013

Thank you very much for taking the time to write this review and share it on TripAdvisor, I'm very happy to hear that you liked the hotel location and the service, and I am very sorry about the hot water issue that you experienced, this matter has been corrected. Hope to see you again soon, Sincerely, Ayman Agamy General manager More

St. Petersburg, Florida
1 review
4 of 5 stars Reviewed 18 May 2013 NEW

Enjoyed our stay at the Holiday Inn Soho. Very convenient to the Subway, however if you are a light sleeper, you can hear the 6 train "vibrate" into the station below the hotel. Personally, I could tune it out and the window mounted air conditioners provided a constant drone (white noise) to keep me sleeping soundly. Very close to Canal... More

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Zaandam, The Netherlands
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Well located for Chinatown and Little Italy. Rooms are a good size with all the facilities you need, bathrooms are good too. Airco was a little noisy. The staff at the hotel are excellent and very helpful

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AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review
20 May 2013

Thank you for your review, I'm glad you found the staff to be excellent and room size to be adequate. we hope to see again soon. Best regards, Ayman Agamy General manager More

Auckland Central, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013

have stayed a lot at holiday inns & enjoy our stays.. good pricing, good clean rooms, friendly staff.. .. New York is a traveller's delight.. food, shopping and so many hotels to choose from. ... I chose Holiday Inn Soho for its wonderful location.. close to Soho, Chinatown, Little Italy, We stayed 10 days and being close to the subway..... More

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See 2 more reviews by todayinnz for New York City
Chesham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 12 May 2013

The location of this hotel is good, close to the subway, and it fulfilled its role as a good base for a business trip to Manhattan. The staff were helpful and friendly, although we were appalled when they ran out of red wine! Although there was a problem with my booking when we arrived, the receptionist sorted it out quickly... More

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Middletown, Maryland
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 11 cities Reviews in 11 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 12 May 2013

Preface Before I start with my review for my most recent stay at this hotel in April 2013, let me say that I have stayed at this hotel a great number of times over the past four years, and my number of stays across those years likely totals at least 24 stays, and the total number of days that I... More

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See 28 more reviews by Vinny067 for New York City
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review
20 May 2013

WOW!!! Thank you very much for your kind words. I am delighted to hear that we offered you nothing less than a 5 star stay!!! We appreciate that you noticed our outstanding service, the cleanliness of our product and our favorable location. Your comments are very much appreciated. Please know that it will be shared with my staff. We look... More

Baltimore MD
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 11 May 2013

The room was clean, well decorated, very spacious for NY standards, staff was friendly and helpful, location is good. On a less positive note the bed was only ok and you could hear the vibrations of the metro about ten floors below us... Sort of unusual. Considering we got a very good rate on the web, we had a very... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 9 May 2013

With the exception of a quite comfortable bed and acceptable bathroom cleanliness, the experience of visiting this hotel was poor. On arrival rude door / reception staff bark at customers, or ignore them altogether while they talk to each other in any language other than English. In fact, that goes for almost everyone who we encountered in the hotel. The... More

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AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review
10 May 2013

Even though I'm not sure this review is in regard to our hotel, for I truely think you are mistaken in the hotel. as per countles other reviews talks about hospitality and service, we just went though major renovation and updated all guest rooms, we do have fridges available and we ordered safes for all guest rooms that are being... More

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London
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 9 May 2013

I used to work for IHG and this hotel appalled me. The porters just stood and watched me struggle in the rain through the door with six cases then shouted in Chinese/English at me to move. The room was tiny with no fridge or safe and the staff at every contact treated me as an inconvenience to their daily duties.... More

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AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review
13 May 2013

Dear Guest, Please contact me to discuss the issues mentioned on your review. Again I'm surprised to the level of dissatisfaction expressed here. and I would like to get more information to make sure it's all resolved to your satisfaction. Regards, Ayman Agamy General manger. More

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Hotel Summarization (Beta)

What travellers say

  • Little Italy(62)
  • Very friendly(16)
  • China town(11)
  • Great location(10)
  • Rooms are small(6)
  • Air conditioning(5)
  • Canal street(5)
  • Central park(5)
  • Priority Club(4)
  • Flat screen TV(3)

Additional Information about Holiday Inn SoHo New York

Address: 138 Lafayette Street, New York City, NY 10013
Phone Number:
Region: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#248 Family Hotels in New York City
Price range (per night): 240 AUD - 450 AUD
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
New York's best kept secret with an enviable location on Lafayette Street that borders SoHo, Chinatown and Tribeca and just steps from Little Italy and Greenwich Village. Whether you are in town for business or leisure, the Holiday Inn SoHo New York provides you with easy access to all the Big Apple has to offer. Free WiFi, Fitness Center, Restaurant and Bar. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Soho New York Hotel New York City
Holiday Inn Soho New York Hotel
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Soho
Holiday Inn Manhattan

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Holiday Inn SoHo New York
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