I was married in Manhattan and had our wedding block here. We also stayed two nights ourselves. The rooms are in excellent shape, but most importantly, they offered tremendous, personalized service at every step. Everything was easy and convivial for us and our guests -- rather unexpected for a corporate-chain hotel. I can't recommend this place enough.

I love the fact that the hotel is centrally located, walking distance to a lot of attractions. I have stayed in many W hotels and I have always been satisfied with their service. The only comment I would make on W Union Square is that the bathroom can be more contemporary as befit a W hotel and its design.

The W Union Square is what you would expect from a nice NYC hotel. The rooms are nice and comfortable, and the staff is courteous. It is quiet and calm, and there are many great restaurants nearby. It is right next to Union Square, and within easy reach of most of Manhattan.I really like staying here.

I have stayed at this hotel countless times and I always enjoy my stays here. The hotel is quirky as it has many rooms and a small lobby which means sometimes the front desk can be overloaded. That said, my service both check in and check out as well as special requests has always been great! Keep in mind that... More

Just stayed at the W Union square. it is a fantastic hotel where every staff member is committed to customer service. Two in particular, Keith who works the front door and Merly one of the bartenders were extremely helpful and made my stay much better. Thanks

Recently stayed at the W Union Square for a business function. The hotel is in a great location and has been well updated/maintained. Rooms are quite large for New York and function facilities are beautiful. Service at the front desk upon check in and check out was terrific. My one complaint is the ice machines. When I first I arrived,... More

My wife and I celebrated my birthday in NYC last week. We always stay at the W Union Square when in NYC. We love the hotel, the service, the great location, the rooms and the bar/restaurant. Eduardo Ruiz was so welcoming and made my birthday weekend even more special. Definitely stay here when in NYC!

I stay in W whenever I can. Excellent service, original design and a great vibe. Everything about W has a distinct personality - from the staff, the music in the atrium, to the details in each room. W New York - Union Square is exceptionally good, even when compared to other W hotels. Perfect location for me and super responsive... More

I stayed for two nights for a work event a few weeks ago and really enjoyed everything about it. Just walking into the hotel I felt at ease and excited from the great vibes in living room bar area, stylish lobby, and vibrant Union Sq. location. Staff at check-in couldn't have been nicer, and despite a short wait, they were... More