We had a wonderful time. Staff was amazing -- so attentive and welcoming. Rooms were clean and state of the art. Only blip in the trip was housekeeping on the Sunday. We left the room at 9:00 am and when we returned at 7:00 pm, the room was not done. When called about this the front desk had skoneone up...
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I've stayed at a variety of Hilton family hotels; my former favorite for the financial district is the Millennium, but the Conrad may have supplanted it. The hotel is very conveniently situated in the financial district. The rooms are spacious and decorated in a modern style. The bathroom is split, with a large shower with waterfall showerhead separate from the...
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Comparable with new hotel designs seen in Europe and the Middle East (think Kempinski "a la Americana"), the New Conrad New York provides the right mix between tranquil spaces and great location to explore the southern tip of Manhattan, including Battery Park, the new WTC and downtown. Rooms are very spacious, the bed was very comfortable and the amenities were...
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Thank you for posting your review of the Conrad New York! We are very pleased to hear you had a comfortable stay and enjoyed the design of the new hotel along with its location! I will be sure to communicate all your feedback and suggestions with our staff. We hope to welcome you back in the future!
-Alexandra Joset, Marketing...
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I have stayed a lot of Conrads hotels before and usually they are my favorite Hilton properties. The New York Conrad still needs some work to catch up with the other Conrads.
Good things about the hotel.
1. They have the coolest couch that I have ever seen in the lobby.
2. The location is very good near the world...
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Hello and thank you for sharing this review. I am happy to hear you enjoyed the hotel's lobby, location and design. I do sincerely apologize about the error with your room. I will have a member of our staff contact you to better address this matter. We hope we will have the opportunity to welcome you back in the future....
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A beautiful new hotel in Lower Manhatten. Great design. Everything is special and nice. It recently opened and is definitelt worth a try, especially when you have to stay in Lower Manhatten. The neighbourhood is very nice with great restaurants and bars. Some small things raised an eyebrow though. We had breakfast included during our stay. There is no buffet...
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Thank you for your feedback about your recent stay with us! I am so glad to hear you liked the hotel's design and location. My apologies for your concerns about breakfast, I will be sure to communicate your feedback to the team. We hope to have you back again soon!
-Alexandra Joset, Marketing Manager
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The Conrad is complete and very stylish renovation of the old Embassy Suites property. I understand it's been open approximately six weeks. The lobby is very impressive taking every advantage of the structural architecture of the building. Front desk staff friendly and clearly very well trained. The rooms are outstanding, in particular if you get one facing the river. Brand...
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Thank you so much for your review, we are thrilled to hear you had such a wonderful visit! It is a pleasure to know that the staff was friendly and accommodating and that you enjoyed the nearby restaurants and bars. We look forward to having you back again soon!
-Alexandra Joset, Marketing Manager
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My wife and I stayed at the Conrad New York for 5 nights in May and couldn't have been happier with our choice of Hotel.
We booked a King Superior River View Suite and the view of the Hudson definitely added to our enjoyment of our stay with fantastic views during the day and at night.
The staff were very...
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Thank you so much for sharing your feedback about your recent stay! We are so happy to hear you enjoyed the location of the hotel, the suite accommodations and the friendly staff. I am glad to hear you will return and we all look forward to welcoming you back!
-Alexandra Joset, Marketing Manager
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Stayed 2 nights in May on a business trip. The atrium has unusual hanging decorations which immediately catch the eye, and many tourists were taking photos. Check in was smooth -- just swiped a credit card and headed upstairs to my room (512).
The elevators are on one side of the large building, so it ended up being quite a...
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Thank you for your review! We are very happy to hear you enjoyed your stay at the Conrad New York while traveling on business. It is a pleasure to hear you found the room comfortable and enjoyed the complimentary water bottles. Thank you for your feedback about the mini bar I will be sure to let the appropriate department know....
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This was an interesting stay. The place is crawling with service staff, almost all of whom in the first 30 minutes of my stay reminded me that the hotel previously was an Embassy Suites. They seem to greatly outnumber the guests.
And the renovation seems to have kept the original sized rooms and spiffed them up to the nth degree....
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Hello and thank you for sharing your review! I am glad to hear you had a comfortable stay at the Conrad New York and apologize for anything that was unsatisfactory. I will be sure to communicate all your feedback with the staff to make sure each department is aware, and can continue to improve.
-Alexandra Joset, Marketing Manager
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A group of us stayed at this new Conrad Hotel in early April. Overall, the hotel meets the standard requirements... However, we were very disappointed that the customer service and technical difficulties we had in our rooms was not up to par as other Conrad hotels we stayed in previously.
1) Our TV in the bedroom stopped working after the...
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Hello and thank you for posting your review. We apologize for any frustrations you encountered during your stay. A member of our staff will contact you privately to better address the matter.
-Alexandra Joset, Marketing Manager
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