Just arrived back from our stay at the James Hotel in SoHo. The majority of the staff at the James are terrific: courteous, friendly and knowledgable. Michael Daniels on breakfast service was particularly professional and took the time to engage with us about our trip. He clearly has a thorough knowledge of New York City and its best venues and... More

This was our first visit to NYC and after researching and talking to friends we decided to stay in Soho - right choice! The next question was whether to rent an apartment or stay in a hotel. Although I travel a lot I'm not a fan of corporate and chain hotels and usually prefer to look for an apartment or... More

Despite the small - really small - disappointment in the cleanliness of the room, our stay was just amazing. The staff is very very friendly and helpful. The room and the view were really wonderful. And what a great location to explore Soho and its chic boutiques and beautiful people, also walking distance from The Village and Meatpacking. The place... More

Had a great time. The staff went out of their way to be helpful. The concierge, Morgan is a standout! She is extremely helpful, knowledgable, and willing to make your stay the best it can be.

Some friends and I went to The Jimmy, the rooftop bar at The James Hotel, for drinks at sunset. What an amazing view! The drinks were pricey but delicious and we figured we were paying for the ambiance. Try the cucumber vodka, it is a special treat. The outside area has a small pool, and I had to wonder how... More

We loved our stay at the James for Valentine's Day Weekend. We were happy that they accept small dogs, and delighted with the dog's bed they provided and a welcome goodie bag that included gourmet truffles for the puppy. The hotel and room design is lovely - clean, simple and modern. Perfectly outfitted mini bar with some of our favorite... More

The hotel is beautiful. Customer service could not be better. Michael, the doorman, was helpful in every way.....he gave us great restaurant recommendations, fast and friendly service in every way. He made us feel like the James was our home away from home.

I stayed in a two sided floor to ceiling glass panelled room with a fantastic views of the river!The room and bathroom(shower only) were comfortably sized with coffee\tea facilities, classy toiletries,comfy beds and linen. I preordered room service breakfast which arrived on time , high quality food beautifully presented! The David Burke restaurant is amazing and packed for lunch and... More

As this was our 1st trip to NYC for 25yrs we researched NYC hotels very well and it all boiled down to the area, Soho was our 1st choice and The James had great reviews. So we booked a 4night stay corner mini suite double , which included breakfast. Upon arrival we were greeted by the friendly staff in reception.... More