The location of this hotel is great in terms of convenience as it is in Tribeca and within walking distance to lots of great stores, restaurants & bars. However, it is on canal st which is very busy and noisy 24 hours. If you are taking a taxi to the hotel, most cabbies will ask you if it is ok... More

The pluses: The staff at the Sheraton could not be nicer, it has a small but very functional lobby. The free wi-fi works well there, they have newspapers and a Starbucks, and computers for guest use in the business center right there. The exercise room is good, with a lot of cardio, some free weights, and good mats, rollers, etc... More

I've stayed at this hotel several times since its opening. While it's located on the crazy Canal street with its awful traffic and Chinatown stink, don't judge a book by its cover. Inside it is clean and modern and the staff is very helpful. I like to book this hotel because it is always well-priced given the quality of its... More

This Sheraton Hotel works quite well for a Manhattan weekend stay. Location is close to SoHo and Chinatown. We arrived by car late Friday night and was lucky to find street parking that's good for the entire weekend. Since it is close to Holland Tunnel, traffic can be quite congested at times. The hotel itself is quite nice as you... More

Did lots of research to finally book this hotel based on some very positive reviews and they were bang on. While the lobby and check-in area was small and crowded and there was a bit of a wait to check in...the staff were extremely accommodating in upgrading our room per our request. They even acknowledged the special occasion for our... More

We spent out Wedding Anniversary celebrating, dining & shopping in NYC and could not have asked for a more perfect hotel to stay in! Excellent price from Booking.com. Liz at the front desk could not have been more accomodating...thank you Liz! Eddy the doorman could not have been more helpful and is a wealth of knowledge....thank you Eddy!! Our room... More

This is the perfect location and the best views I have ever had in New York. The staff makes me feel at home and remembered my name every time I came back to the hotel. I would stay here again and recomend this to anyone.

My wife and I have stayed at this hotel a couple of times now and each time we have been extremely happy. The staff is extremely friendly and helpful and go out of their way to answer any questions or help with everything. The location is also very good. We have stayed in several different locations through out the City... More

Just spent Mother's Day weekend there with my 77 year old mother. I've never been to a hotel where the bellman would NOT call a cab for you, but that was the case here. They didn't recognize my Starwood Gold status, just lots of little things that didn't get done. The rooms were nice, and there were lots of foreign... More