Stayed here for one night before a cruise and strictly on the merits of TripAdvisor reviews. Beautiful hotel with large comfortable rooms for NYC. Loved the bar area with great bar food and drinks (although at $16 for cocktails, it is no bargain). The only issue we had was with the Dux bed would you believe. I have never slept... More

We stayed for 3 days in a 1 bdm suite. The service is out of this world. Weve stayed in several five star resorts but the service does not compete. Personal assistant offered to run to the store for a few things we needed for the say! Amazing experience!

I have now stayed at this hotel four times, over the last 9 months and frankly I cannot believe the consistency of the experience or the service from the doormen to the front desk to the staff you meet in the hallways as they go about their tasks...if they keep this up the downside is one will never be able... More

This is a hotel with class. Every little thing was taken care of and it worked like clockwork. The rooms were airy and spacious, the beds were turned always on time, the coffee was always replinished, the chocolates were left at precisely the correct angle, the doorman was efficient, ... just a superb experience through and through Great location on... More

My husband & I stopped over in NYC for 3 nights and we got a suite studio in Setai. We were very disappointed in the following areas: - I am allergic to dustmite and I am positive that my rooms have dustmites. I provided feedbacks and hope that the management made an effort to clean up the room. Considering the... More

there are no words that can describe how amazing the service / room / experience and location. i guess even " Perfect " is an understatement.

My wife surprised me with a trip to New York to celebrate my 50th Birthday. She picked the Setai on Fifth Ave. What an absolutely brilliant property this is. We were greeted by some of the most professional staff I have ever seen. The Front Desk and the Concierge my wife had been secretly chatting to for the past few... More

Having normally stayed more uptown I was somewhat wary of going to no man's land in the 30's. Greatly mistaken. The Setai is a wonderful place. I had stayed at the one in Miami a few years back and found the one in NY just as appealing and comfortable. Everyone from the doorman to the reception manager, concierge, etc was... More

We stayed at the Setai for one night while we were in NYC. The hotel and it's staff exceeded our expectations and will definitely be our "go-to" place when we happen to be in NYC in the future. The hotel was everything (and more) that we would expect from an establishment of this caliber. The room was spacious and relaxing... More