I originally used a third party site to book 4 rooms for my family. My Mom had passed away and we were traveling from different states to attend her funeral and be together. When I called the hotel they quoted their policy on third party registration which is " you get what they have open". We had two smoking and... More

2 blocks from Penn Station, this hotel is perfectly located for the travellor who likes to do some exploring by foot. We had a great time her the staff were incredibly friendly and the service was great. love the cookie on arrival too! Will stay here again for sure

No, literally during my 3 days stay I found bags of garbage out side the hotel everyday. it may be a norm for New Yorkers. The front desk staff was friendly, Nick and Ashley. Room size is small. No bath tub at least the room I stayed in. The location is not really a desirable either. The bed and pillows... More

Stayed there for three days for work. Location is great. The front desk were very nice and helpful. My room is spotless and comfortable. A bigger size that I expected. Had breakfast 2 days and they were friendly and efficient. Walking distance to a lot of places and then are glad to get you a cab or offer recommendations! Will... More

Stayed with 2 friends over the weekend and had a great time. Got a great deal through Hotwire ($210 per night all taxes/fees included) Small but very functional rooms. Friendly staff (just too noisy cleaning staff early in the morning while working on rooms next door). I used gym twice and it is good size for the size of the... More

This was my second stay at the Doubletree Chelsea and enjoyed it again immensely. I personally don't mind walking (walked from Lincoln Center on two nights), but it is a short walk from Penn Station and steps from all subway lines. It is a great, convenient place to stay. The always pleasant and engaging concierge Benjamin again supplied lots of... More

It's a nice and clean hotel close to everything. Will definitely return when next time we visit NYC again! Highly recommended!

We had a perfect first stay in NYC. This hotel in walk able (about a mile) distance to Time Square and there are lots of thing to see along the walking route (Macy's, Madison Square Garden, shops, Restaurants). If you don't want to walk the mile you can hop on the #1 train. We made it to the station walking... More

It's easy to criticize minute details when you're sitting in relative anonymity behind the computer, but I can tell you from my recent experience (just checked out this morning!) that we found nothing to complain about at the DoubleTree Chelsea. One of the reasons I selected this hotel was because they offered a great AAA rate and because I research... More