The hotel staff was friendly and helpful but the rooms were mediocre. Elavators slow. We were on a floor were there was a football team and they were obnoxious. Restaurant was good but expensive. I think for the amount of money it costs to stay there, the least they could do is offer coffee and a danish in the morning,... More

The hotel was busy but clean. Location was great for walking, restaurants and shopping. There are a couple of drawbacks, only two elevators, so service uses the same ones as guests. In the morning, the wait for an elevator was quite long, however, the staff was very attentive and friendly. Serviceable small bar/ restaurant. Prices in NYC can be crazy,... More

The hotel was as per previous experience a total winner and a pleasant stay. Good value from a rates and indulgence point of view versus various other similar venues in the vicinity. Perfect location and within striking/walking distance from most of the major to do and to see tourist attractions New York has to offer.  THX!!

We had a large group stay at this hotel. It's close to tourist areas, food and shopping. The hotel staff was very helpful and any issues were handled quickly and professionally. I highly recommend Smithfield on W 28th for dinner. Willie runs the place and chef Paul runs the kitchen.

The room was very small, but that is what you can expect anywhere in Manhattan. Also no pool, but again, that's Manhattan. Reasonably friendly staff, very clean, comfortable beds, great view of the Empire State Building, very quiet, and perfect location.

I'm in NYC frequently, have been there 3 times just in the past month. Each time I've stayed at a different hotel, as I like to experience variety and gain a good persective. Unfortunately as I entered the very small lobby of the Doubletree Hotel Chelsea New York City, I was "greeted" by "Nick R." I use the term greeted... More

This hotel has a great staff, everyone is very friendly and helpful and always insures your stay is pleasing. From check-in to check-out, they go the extra mile to see that the guests are happy and comfortable. I have definitely added this to my favortites in NYC.

Very comfortable hotel in a very good midtown location. Some great views of the Empire State if you're lucky. Staff are great, Judy at reception was wonderful. Decent midtown Manhattan hotels aren't cheap, but the price was comparable (in May) to some of the more run down hotels. Good brand, keep your eye on prices / breakfast deals before booking... More

Let down by Crowne Plaza, nearest smoking hotel. Bit run down but the staff were great. Only issue was only two lifts so had to wait for lifts. Great location - five minutes from JCP and Macy's. Rooms could do with refurbishing. Room size small but standard for New York. Internet service serviceable. Overall a good mid-priced hotel, with great... More